Denver Paramedic Dispatchers

spatchers to quickly determine what EMS resources will be sent to each 911 call. The EMD system also aids dispatchers in providing crucial instructions to callers to help them manage the situation until EMS crews arrive. The Denver EMS dispatch center is responsible for coordinating the deployment of Denver Health ambulances and Emergency Service Patrols on a day-to-day basis, and is also a important resource for communicating with mutual aid partners during disasters or times of system overload. EMS dispatch is staffed 24 hours a day by four dispatchers and a dispatch supervisor. The center uses a Tri-Tech® Computer Aided Dispatch system that is integrated with the police and fire departments to allow the seamless transfer of information between the City’s emergency response partners. The Denver Health Paramedic Division communications center is currently pursuing accreditation as an NAED Center of Excellence.