Michelle Oliver

🌿 It’s Back: The Outdoor Hospitality Professional Roundtable 🌿

Last year, this roundtable became one of my favorite things we did together.

Owners, operators, designers, and partners showed up not to pitch—but to talk honestly about what’s working, what’s hard, and what’s next in outdoor hospitality. We shared real wins, real lessons, and real support. And the energy was powerful.

So yes… we’re bringing it back for another great year.

This isn’t a webinar.

It’s not a panel.

It’s an open, collaborative roundtable that belongs to you.

Each session is built around what matters most right now:

✨ Guest experience

✨ Revenue and growth

✨ Wellness and regenerative practices

✨ Leadership, teams, and sustainability (the human kind, too)

Come with questions.

Leave with ideas, clarity, and connections that actually move the needle.

If you’re building, growing, serving, or reimagining an outdoor hospitality business, there’s a seat for you at the table.

Register here!https://us06web.zoom.us/meeting/register/NV__L-WSSv6fWn9nR78HlA

I can’t wait to see familiar faces and meet new ones.

Because the future of outdoor hospitality is better when we build it together. 🌲

Last 3 Thursdays of 2025 Don't Coast to the Finish! While others are wrapping up for the year, let's set up 2025. This group is full of kind, skilled professionals. And you are invited to come join us!

Bring your:

Stuck challenge that needs fresh eyes

2025 plan that needs workshopping

Question you've been sitting on.

Register here: https://us06web.zoom.us/meeting/register/NV__L-WSSv6fWn9nR78HlA

Discover the transformative power of hospitality – how a simple gesture of kindness can redefine a person's sense of belonging and self-worth.

Want to show your staff some love? Check out what readers are saying about the hospitality book that was written from my heart.

"Grace and the Art of Experiential Hospitality" isn't just another service industry manual – it's a heartfelt guide to creating magical moments in hospitality.

Want to grab a copy? Learn more here: https://mailchi.mp/dbfbbfec6386/fuxw6o3foy Want to buy in bulk for your team? Call me for discounted pricing.

A captivating collection of stories that transport readers deep into the soul and heart of the hospitality, "inspiring managers, owners, partners, and patrons alike to embrace the magic of every moment" [Ouray Star Tribune] -- and why? Because hospitality isn't an industry.

Hospitality is how you treat others.

February: The Month of Love (and Hospitality!) 💕

If there's one thing I love about the gloomy month of February, it's Valentine’s Day! Of course it is about romance, but love also extends beyond that—it’s about deep connections, care, and generosity in all aspects of life. Love for people. Love for experiences.

💝 Love for the heart! Heart over thought.

Today, I just want to give Hospitality some love. Hospitality at its core, is love in action. It’s the act of welcoming, of creating comfort, of making people feel seen and valued. True hospitality isn’t just about service—it’s about intention, about giving from the heart without expectation. Welcoming everyone to the table. Whether it’s a warm greeting, a beautifully designed space, or an experience that lingers in the soul, hospitality is the embodiment of love through thoughtful care.

I know it’s weird, but I love contrast of the little bursts of red and pink hearts that fill the air during February’s grey, cold, dreary days, remind me of all the warmth and joy that love brings. It’s a perfect reminder that even in the darkest months, love—whether for others, for what we do, or for the beauty that surrounds us—can light up our world.

That’s why February feels like a celebration of everything I believe in. It’s a reminder that hospitality isn’t just a business—it’s a calling to create moments that matter.