Paradigm Innovation

We had the pleasure to participate in the Dallas ATD Chapter’s annual learning conference Southwest Learning Summit, as project manager of the concurrent sessions of the conference. This event covered four learning tracks, has 16+ speakers and 20+ sessions to network, interact and learn about the latest in the Learning and Development field. Annually this conference serves 400+ people from around the Dallas/Fort Worth area, due to COVID-19 challenges we held this conference 100% virtual for the first time.

We managed selecting, communication, training, and delivery of the speakers. We led the RFP process receiving, tracking, and organizing over 80 applicants. We selected speakers and confirmed their content was online/virtual appropriate. We then trained, guided, and prepared speakers to use the online event platform while also coaching them for the best online engagement/interactions we could provide.

We did deep research and testing of the event platform and communications tool to ensure that we provided the best possible viewer experience and speaker engagement. We optimized the tools, allowing extra capabilities and created work around's for difficult scenarios leading to an 8% gain in quality based on user feedback, I am incredibly pleased with the achievement!

Day of production for the sessions - making sure that all sessions were happening and had no technical issues. We coached the four producers on working with the speakers, insuring all technical items were checked off for each session and supporting them with any needed platform or content/speaker information.

Accomplishments:
• Nearly all stats were higher year over year, notably - speaker quality +3% (92%), content quality +5% (95%) and set up of sessions +2% (89%)
• Feedback from presenters on training they received for the event was positive @100%
• All sessions started on time – finished on time or a little early
• Every speaker had some type of engagement activities and was interacting with the audience throughout session

If you are looking to do a virtual conference and need some pointers or help, please reach out. We would love to help you make your event as engaging as it can be.

Come join us at the South West Learning Summit in August.

Do you have to be the boss of your organization to be a leader? Nope! Everyone can inspire team mates and coworkers to transcend our ordinary experiences and limitations. Inspiration propels and transforms the way we perceive our own capabilities. Do you want to be EPIC, if you have read this far in the post we should chat, drop me a message and lets talk about how we can be EPIC together.

How does your organization recognize you or your co-workers? I don’t mean in terms of incentive programs or “awards” for staff, what do they do to make you feel a part of the brand? Employee engagement is often overlooked and is such an important part of company culture. EPIC leadership and Experience STARs help you engage your co-workers in ways that make them feel a part of the brand. PM us if you would be interested in learning more about how EPIC or STAR could change the way you lead, or your team leads your customer experience.

Start Reverse - Go Beyond Customer Satisfaction We live in a time where everything happens in an instant. Everything has to happen fast, efficient. Where the rhythms and skills of work turn into cash. Wher...