Apex Order Pickup Solutions

It's the middle of your lunch rush.

Your crack front-counter crew is assembling orders, running the line, keeping pace.

Then a driver interrupts the counter because they can't find their order on the shelf — and they're not, we'll just say, using their best inside voice.

[Cue: record scratch]

Now that same crew is hunting down a bag, calming a driver, confirming a name, and finally handing off a delivery.

Sounds like a two-minute task, but it's not. It's a walk, a search, and a mental reset before they're back to what they were actually hired to do.

Now multiply the ones like this by every shift. Your crack crew wasn't hired to be pickup au pairs.

Every pickup problem, and we're talking digital, operational, physical, eventually shows up in one place: how long an order sits before the right person picks it up.

Short dwell time means orders aren't going cold, getting mixed up, or grabbed by the wrong person. The counter stops backing up, too.

Most operators try to fix everything around pickup, but the target is much narrower than that.

Day three at the !

One thing keeps coming up in every conversation on the floor:
The moment between order ready and order received.

It's the chaotic gap nobody designed for. The place where congestion builds, staff gets pulled off the line, and the guest experience quietly falls apart.

We've spent years closing that gap. And this show, operators are seeing exactly what that looks like.

Two day left. Booth #5821.

Digital ordering changed everything about how restaurants and foodservice operations take orders.

Pickup? That took longer to catch up.

The new OrderHQ® Array was built to close that gap. It’s a modular pickup system designed to complete the digital order process, not just manage the end of it.

More compartment configurations and more flexibility in one system that fits the operation it serves.

Watch the video. Then come see it in person at the . Booth #5821.

https://hubs.la/Q04gC89J0

If you've ever watched a pickup area turn into a waiting room nobody asked for, you already know the problem.

There's the congestion. The confusion. The team member who became the unofficial bag cop somewhere along the way.

We've spent years solving that exact moment. If you're headed to the National Restaurant Association Show in Chicago this month, come find us.

We’ll show you what solved looks like.
https://hubs.la/Q04ggg4P0