Lotus Executives

We are looking for outgoing individuals with great communication skills to join our team as customer service associates. The position duties are primarily composed of customer service and sales interacting with as many customers per day as possible. We need candidates who love working with others and providing quality customer service!

Primary responsibilities for the Customer Service Associate role include:
-Customer Service Associates resolve customer complaints. This can be via face-to-face or via phone
-Customer Service Associates use reach out to customers and verify account information.
-Customer Service Associates greet customers warmly
-Customer Service Associates will help to upgrade accounts
-Our Customer Service Associate assists with placing customer orders, refunds, -or exchanges.
-Our Customer Service Associate will take payment information and other pertinent information such as addresses and phone numbers.
A Customer Service Associate answers customer questions about warranties or terms of sale
-Customer Service Associate utilizes computer technology to handle high sales volumes.
-Customer Service Associate works with customer service manager to ensure -proper customer service is being delivered.
-Customer Service Associates close out or open sales records.
-Customer Service Associates report to management on overall customer satisfaction.

Required Skills:
-Excellent communication, customer service, interpersonal, and typing skills
-Computer Skills
-Ability to work efficiently and effectively in a multi-task customer service environment
-Strong decision making ability
-Problem solving skills
-Strong oral communication skills including active listening
-Excellent organization skills
-Effective and accurate decision making skills
-Recent graduates and college students are encouraged to apply.

Applicants must be over 18 years of age and eligible to work in the United States.

As a marketing firm, we work with some of the worlds largest clients such as Xfinity. Xfinity states that their mission is to provide reliable connections to what matters most to each of their customers. Our goal is to support them in completing their mission. We have learned that connection means everything to a customer. We provide quality service to each customer on a face to face basis, this creates a customer to client connection on a personal level, which leads to higher success rates in customer retention.

As a sales intern at Lotus Executives, you will join with our professional sales team to drive sales and create marketing tactics. Our sales interns will assist in coming up with fresh sales tactics, creating positive customer experience, and increase brand awareness.

Qualifications:
-Ability to commute to Troy
-Authorized to work in the US
-Attending school for business, entrepreneurship, sales, or related
-Lift 15 pounds
-Excellent organizational skills
-Multitasking skills
-MS Office/ IOS

Company Benefits:
-Salary compensation
-College credit offered
-Opportunity for travel through the US or internationally if desired
-Flexible scheduling

Lotus Executives is currently looking to hire interns immediately. Please submit your resume for consideration! Our HR team will reach out to you within 48 hours if your application is successful. Lotus is an equal opportunity employer.