Gold Coast Auto Body

nal Ethics and Conduct

As industry experts, we pledge these promises solemnly, freely and upon our professional honor:

• The safety of our guests will be our first and foremost consideration
• To have a sense of personal obligation to each individual guest
• To make recommendations to the best of our training, ability and judgment
• We will only recommend work which we believe to be reasonable and necessary
• We will only charge fees/prices that we believe to be reasonable and competitive
• To perform high-quality repair services at a fair and just price
• Commit to lifelong pursuit of education to improve our abilities and service
• Conduct business in a professional and courteous manner at all times
• To employ and utilize the best skilled technicians obtainable
• To care and protect the vehicle and its contents to the best of our ability
• To acquire and make available the latest training to our technicians
• Uphold the highest standards and integrity of our industry and profession
• To always conduct ourselves as true professionals and in all circumstances
• To seek to expose and help to correct all known abuses within our industry
• To use only proven merchandise of high quality sold by reputable firms
• To list all parts and adjustments in the price charged for service rendered
• Commitment to teach other industry professionals who swear the Oath
• We will expose wrongdoing, errors and omissions as may be discovered
• We will not condone or attempt to hide errors and omissions
• To adhere to and follow all local, regional state and federal laws
• To apply established and accepted high-standard practices for proper repair
• At all times, we will practice our profession with conscience and dignity
• Inform and answer to the guest at all times relative to their repair
• Maintain facilities that are safe, clean and employee and guest-friendly
• Support our industry at the local, state and national levels