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Implementing new communication tactics

Some engagement signals are lost during video conferencing, particularly when meeting participants mute the microphone or focus intently on the laptop screen. To combat that dynamic of virtual meetings, Google offers these tips for changing your approach to video meetings:

Always share your video feed.
Ensure you're clearly visible on video calls by zooming in, making eye contact, and expressing your reactions noticeably.
Start meetings with an open-ended, personal question like "What did you do this weekend?" instead of a yes/no query that doesn't lead to conversation.
Ask for input from the most isolated meeting participant any time the meeting breaks into a discussion.
If you see someone trying to enter the conversation, stop and invite their comments.
Changing your daily logistics

Use the mindset 'If it didn't happen online, it didn't happen,' and use collaboration tools to capture and share dialog, to provide easy access to meeting notes/agenda and takeaway actions," he said. "A quick 'thank you' helps recognize effort, commitment, and results—it's an easy way to make a connection.

In addition to engaging more purposefully in video and virtual meetings, you'll need to think about logistics now that your colleagues are not all in one place.

Revisit your team meeting schedule and if the same people are joining off-hours, try a rotating schedule to accommodate everyone.
Acknowledge people who are joining off-hours, and reconsider "friendly" meeting times.
Share a virtual meal over video conferencing, but keep time zones in mind—one person's lunch may be someone else's afternoon tea.
Managers and leaders should think about mental health as well. In addition to the general stress around the COVID-19 illness, employees will be dealing with adjusting to the change in daily work life that comes with working remotely