PathPoint Services

We’ve been building things together for a long time. Websites are just the latest project. Swipe to meet your team.

Excited to be part of the Davie County Chamber! Looking forward to connecting with more local businesses in the area.

Welcome to the Chamber PathPoint Services! PathPoint Services helps small trades, service businesses, and local shops grow online. They build and manage professional websites, improve search visibility with SEO, and run targeted Google Ads campaigns to generate quality leads and drive real results.

Eric spent five years building websites for Food Lion before he opened Skinny Wheels.

So when his bike shop needed a website, he knew exactly what to do. He could have built it himself.

But between fixing bikes, managing inventory, running group rides, dealing with vendors… when exactly was he supposed to find 20 hours to spend on his site?

He already knew how to do it. He just didn’t have the time.
So he did what most small business owners do: paid someone to build it professionally.

But the whole time, part of him was thinking, “I’m literally paying for something I know how to do. I just don’t have the time.”

That’s the trap so many business owners fall into. You’re competent. You know what you need. You might even be capable of doing it yourself. But you’re also running a business.

Last year Eric sold Skinny Wheels. Charleigh was teaching at the time. We started talking about what came next, and kept coming back to the same frustration:

Small business owners shouldn’t have to choose between “expensive agency” or “do it yourself and hate your life.”

What if there was a third option?

That’s PathPoint. Monthly website plans for Piedmont businesses who know what they need but don’t have time to build it themselves. Professional results. No $5K invoice. No Googling “how to fix my site” at 11 PM.

We built the service we wish existed when Eric ran Skinny Wheels.

Link in bio if you’ve ever thought “I could do this myself… but when?”

Over the past month, we have run 52 free website assessments for service businesses across North Carolina.
Plumbers, electricians, HVAC companies, landscapers, waste management companies.
Here's what surprised me: It's not the businesses with ugly websites that struggle.
It's the ones making three specific mistakes that most people don't even realize are problems.
Most have decent-looking sites. Some even paid thousands for professional design. But they're still not getting customers from their website.
I wrote up what I found, with real examples and how to fix each one. https://www.pathpointservices.com/we-analyzed-52-nc-business-websites-here-are-the-3-mistakes-costing-you-customers

3 Website Mistakes Costing NC Businesses Customers | PathPoint We analyzed 52 NC business websites. Here are 3 mistakes costing customers: wrong location keywords, broken CTAs, and DIY platforms that don't rank.

🎣 There's nothing better than hearing from a happy client!

Last week we launched a new website for Gage Bates with Pro Drift Guide Service, and this review made our day.

Gage came to us needing a professional online presence for his guided fishing business. We built him a mobile-friendly site with clear booking information and contact options, professional photo gallery showcasing his trips, easy navigation for potential clients to learn about his services, and fast-loading design that works on any device.

This is exactly why we do what we do, helping business owners get found online and make it easy for customers to book with them.

If you know a business owner who needs help getting their website working harder for them, we'd love to chat.

Check out Gage's new site: www.prodriftguide.com

I just analyzed a waste management company in Southport, NC.

They were frustrated - competitors were getting more business and they couldn't figure out why.

Turns out they were optimizing for "Southport" when their customers were searching for "Wilmington."

The gap? 480 searches/month vs 20.

If you're in a smaller town near a bigger city (Huntersville/Charlotte, Mooresville/Charlotte, etc.), you might be missing 95% of your potential searches.

I wrote about how to fix it: https://www.pathpointservices.com/the-wilmington-problem-why-small-town-businesses-miss-their-biggest-market

The Wilmington Problem: Why Small Town Businesses Miss Their Biggest Market PathPoint Services provides professional SEO and web design for businesses across North Carolina's Piedmont region. Serving Charlotte, Winston-Salem, Greensboro, and beyond.

I get asked fairly often about whether small businesses need apps.
The short answer? Probably not.

I just published my first blog post for PathPoint Services tackling this question - when apps actually make sense for trades and service companies (rarely), and what works better (a solid website and local SEO).

After running a business for 14 years and now helping other small businesses with their online presence, I've learned that shiny doesn't always mean effective. Most contractors, plumbers, and HVAC companies don't need a $25,000 app. They need to show up first on Google when someone's AC dies at 9pm.

If you've ever wondered whether your business "needs" an app, or if you're tired of agencies trying to upsell you on stuff you don't need, give it a read: https://www.pathpointservices.com/does-your-small-business-need-an-app-probably-not

We don't push flashy tech. Just what actually gets you customers.

Does Your Small Business Need an App? (Probably Not) PathPoint Services provides professional SEO and web design for businesses across North Carolina's Piedmont region. Serving Charlotte, Winston-Salem, Greensboro, and beyond.

When's the last time you Googled your business?

We looked at dozens of local service companies in the Piedmont area - many with excellent reputations and hundreds of 5-star reviews. But when we searched for their services on Google, they weren't even on page 1.

If customers can't find you when they search, your competitors are getting those calls instead.

Try it yourself: Search "[your service] + [your area]" right now. Where do you show up?

We’re open. Here’s why we’re here.

After years of designing sites for brands like Food Lion and over a decade running Skinny Wheels Pedals & Pints, I realized something: small business owners are spending way too much time fighting with their technology.

Even with my background, I found the "tech juggle" exhausting while trying to run a shop. It shouldn't be that hard.

My daughter and I started Pathpoint Services to fix that. We handle the websites, the hosting, and the technical headaches so you can actually focus on your customers.

The Goal: You run the business. We make sure the digital side works.

If your website is giving you more stress than sales, let’s talk.

https://www.pathpointservices.com/

Web Design & Digital Growth | Pathpoint Services LLC Elevate your business with our premium web design & digital growth solutions. Schedule a consultation to enhance your online presence today!