CCP Technologies

Our CCP Technologies would like to extend a warm welcome to the newest member of our team: Rodney Phillips.

Rodney is joining our family as the Director of Growth & Partnerships. He is an inspired and engaged humanizer of technology, and we are very fortunate to have his talents.

In his own introductory words, "I am passionate about working with customers to help them transform their business and technical goals. CCP Tech is uniquely positioned to help customers leverage I/T to enable their business, and I am excited to be part of a very high-powered team with a lot of energy."

Rodney is active in supporting local non-profit organizations, has deep connections in the business community, and shares the core values that CCP Technologies is built on. Welcome to the team Rodney!

https://www.ccpteam.com/contact-us/

&Partnerships

At CCP Technologies, Humanizing IT is more than a phrase - it is how we show up every day for our clients and each other.

Meet Rich K., a valuable team member of the CCP Technologies family for the past 3 years. Rich embodies what Humanizing IT truly means. He is not afraid to ask questions. He is always honest with clients. He works hard. And he is never afraid to try new things. Most importantly, he treats people like people - not tickets.

When asked what he loves most about working at CCP, Rich did not hesitate: "The family atmosphere." That culture carries through to how he supports clients. He believes in empowering people, not overwhelming them. One example is how he teaches clients how to reboot a docking station themselves - saving time, reducing frustration, and avoiding an unnecessary ticket.

That's the CCP difference. We respect our client's time, communicate clearly, and solve problems with transparency and care. Rich's approach ensures that when clients do need us, they know they're working with someone who genuinely has their back.

If you're looking for an IT partner that values honesty, education, and human connection - not just technology - CCP is here for you.

https://www.ccpteam.com/

There are some myths in the world of IT that simply refuse to die. Here are a couple of them that can dispel those myths and show you why IT is considered a strategy vs an expense.

Myth: "We're a non-profit and don't need real cybersecurity."
Small businesses, particularly non-profit organizations, are more vulnerable - not less. They have fewer internal resources, which means fewer safety nets when something breaks. Real cybersecurity is about potential vulnerabilities, continuity, protection, and not losing days of productivity over preventable issues. Don't become a failure because of one avoidable disruption that hits too hard.

Myth: "IT is just an unnecessary expense."
Employee satisfaction, customer experience, and growth, are all directly impacted by productivity. No one notices when IT works like it should, but when it doesn't, everything slows down. Wise investments into IT service providers will reduce downtime, prevent chaos, and support your long-term business goals. IT isn't a vessel to just keep the lights on; it is the vessel that keeps your business moving forward. A skilled IT MSP will turn your business into a profit center instead of being an unnecessary expense.

Allow CCP Technologies to be your IT Managed Services Provider and remember that outdated IT myths don't survive modern business. We are your trusted ally, not your adversary. Contact us today for a free consultation.

https://www.ccpteam.com/contact-us/

I recently received a call on the CCP Tech help line from a stranger who was "returning my call" to ask me to stop bothering them about IT services. Not only had I never called this person before, but I learned that some third party has been spoofing our name and number and trying to impersonate US! So, what can be done to protect yourself from getting scammed by spoof callers? First consider using a VOIP (Voice over Internet Protocol) phone system, such as Microsoft Teams. It uses your internet connection to make and receive calls, while securing your calls and data.

CCP Tech can further help your business with our weekly cybersecurity micro trainings. These short 2-to-3-minute segments can make your team aware of the tactic's cybercriminals use and give helpful tips on safeguards. While this cannot prevent cybercriminals from spoofing your legitimate phone number, like they did ours, it can protect your business as you receive their calls. Your system will be able to distinguish fake calls from factual calls, separating fake from fact.

We recommend reporting incidents like these to government agencies such as the FCC (Federal Communications Commission), the FTC (Federal Trade Commission), or the FBI's IC3 (Federal Bureau of Investigation Internet Crime Complaint Center).

https://www.ccpteam.com/managed-it-services/



Federal links:
FCC - https://consumercomplaints.fcc.gov/hc/en-us
FTC - https://reportfraud.ftc.gov/
IC3 - https://www.ic3.gov/

Written by Grace - Operations and Accounting Specialist

Event scams can impact anyone. From getting sold fake concert tickets to putting your company at risk from staff members who may sign up for fake events and cost your company a lot of money, the stakes are high. Watch and learn more about these serious cybercrimes with our Tech Bytes video.

https://youtu.be/ufiuDFgjgfs

https://www.ccpteam.com/