We R Human
Previously, Nikhil led an employee engagement SaaS startup and learnt firsthand the challenges leaders all over the world were facing in motivating and retaining their employees. He has a decade of experience in building teams and problem-solving employee engagement issues with clients like Walmart, SalesForce and Hubspot. Nikhil is also a dance teacher and an event emcee.
02/01/2023
You're not a great leader for noticing burnout.
If all you do is keep pointing it out & complaining about it,
At best, you're a powerless empathizer.
At worst, you're virtue signalling & don't really care.
As the leader, you have to start doing something about it.
๐ฏ๏ธ Here's 3 tips to combat burnout:
1๏ธโฃ ๐
๐จ๐๐ฎ๐ฌ ๐จ๐ง ๐-๐ ๐๐ข๐ ๐๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ข๐๐ฌ
๐งฑ All real value that every team generates can be narrowed down to few core actions.
Put all your effort behind creating excellent outcomes for those.
And allow your team to relax on all the others.
Because if everything's a priority, nothing's a priority.
2๏ธโฃ ๐๐๐๐ซ๐ง ๐ญ๐จ ๐๐๐๐ข๐๐ข๐๐ฅ๐ฅ๐ฒ ๐๐ง๐ ๐ญ๐ก๐ ๐๐๐ฒ
If you preach work-life balance, but send emails at 9PM...
Set a bold precedent by publicly signing off at the end of the day.
Or proudly annouce on Slack when you're taking a short break.
Your team will only start taking care of themselves,
โฑ๏ธ After seeing you take care of yourself & draw boundaries.
3๏ธโฃ ๐๐๐ฎ๐ ๐ก & ๐๐ซ๐ฒ ๐๐จ๐ ๐๐ญ๐ก๐๐ซ
Inject humor & vulnerability into conversations.
๐คฃ Find moments of playfulness with your colleagues & riff on it for a bit.
Seek opportunities to open up about your personal challenges & invite others to share.
What gets us through the toughest times is our friends in the foxhole with us.
๐ค The next time you see burnout, do something about it & don't just be a statistic.
01/24/2023
Leaders often fail to set up Goldilocks goals for their teams.
๐ธ As the new CEO, Sangeeta was an incredible storyteller.
โฐ๏ธ She knew how to get her people excited by charting an ambitious bold path for the company.
Yet a few months in, her team felt removed from their visionary bossโs objectives.
Knowing the business' actual constraints, they saw her goals as unrealistic & ignored it.
๐ This is a big hot porridge bowl that teams donโt think they can finish.
๐น Then there was the recently promoted VP of Products, Sarah.
๐ฉโ๐ป As a smart operator who was one of them, her team respected her.
In reality, her team meetings were just individual updates & her problem solving one leaderโs issue at a time.
Without anyone real owning the cross business features & issues, progress was slow.
๐ This is a small cold porridge bowl that no one thinks is worth finishing.
Instead, great leaders know how to bake the perfect performance challenge.
1๏ธโฃ They craft goals hard enough to require their whole team to work together.
But easy enough to see meaningful results soon so that it doesnโt demotivate them.
2๏ธโฃ They set up challenges with deadlines near enough to be urgent.
But far enough to give the team time and space to own the problem.
๐ธ For Sangeeta, she needed to find an early win that the team could have taken to feel confident.
๐น If Sarah had asked her team to solve the most pressing issues, they could have really rallied.
๐ Great leaders know how to feed their teams, one goal at a time.
01/18/2023
A buddy of mine in college would say this every time he made a new friend,
๐ ๐ข๐ฎ ๐ญ๐ฐ๐ฐ๐ฌ๐ช๐ฏ๐จ ๐ง๐ฐ๐ณ๐ธ๐ข๐ณ๐ฅ ๐ต๐ฐ ๐ฐ๐ถ๐ณ ๐ง๐ช๐ณ๐ด๐ต ๐ง๐ช๐จ๐ฉ๐ต.
And whenever he said that, I would look at him like he was crazy.
One day, I asked him to explain this crazy theory.
He said, ๐๐ช๐ฌ๐ฉ๐ช๐ญ ๐ต๐ฉ๐ช๐ฏ๐ฌ ๐ข๐ฃ๐ฐ๐ถ๐ต ๐ช๐ต. ๐๐ท๐ฆ๐ณ๐บ ๐ฏ๐ฆ๐ธ ๐ณ๐ฆ๐ญ๐ข๐ต๐ช๐ฐ๐ฏ๐ด๐ฉ๐ช๐ฑ ๐ช๐ด ๐ข ๐ง๐ข๐ฌ๐ฆ ๐ณ๐ฆ๐ญ๐ข๐ต๐ช๐ฐ๐ฏ๐ด๐ฉ๐ช๐ฑ.
๐๐ฆ ๐ฅ๐ฐ๐ฏ'๐ต ๐ณ๐ฆ๐ข๐ญ๐ญ๐บ ๐ฌ๐ฏ๐ฐ๐ธ ๐ฆ๐ข๐ค๐ฉ ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ธ๐ฆ๐ญ๐ญ & ๐ธ๐ฆ'๐ณ๐ฆ ๐ซ๐ถ๐ด๐ต ๐ด๐ฉ๐ฐ๐ธ๐ช๐ฏ๐จ ๐ฐ๐ถ๐ณ ๐ฃ๐ฆ๐ด๐ต ๐ด๐ช๐ฅ๐ฆ ๐ต๐ฐ ๐ต๐ฉ๐ฆ ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ฑ๐ฆ๐ณ๐ด๐ฐ๐ฏ.
๐๐ถ๐ต ๐ต๐ฉ๐ฆ ๐ฎ๐ฐ๐ฎ๐ฆ๐ฏ๐ต ๐ธ๐ฆ ๐ฉ๐ข๐ท๐ฆ ๐ฐ๐ถ๐ณ ๐ง๐ช๐ณ๐ด๐ต ๐ง๐ช๐จ๐ฉ๐ต, ๐ธ๐ฆ ๐ฏ๐ฐ๐ธ ๐ณ๐ฆ๐ข๐ญ๐ญ๐บ ๐ฌ๐ฏ๐ฐ๐ธ ๐ฆ๐ข๐ค๐ฉ ๐ฐ๐ต๐ฉ๐ฆ๐ณ.
And that always stuck with me.
โ๏ธ Most of us avoid uncomfortable conversations like the plague.
Any tension in the workplace just stresses us out.
And if we get "feedback", we feel attacked & exhausted afterwards.
๐ง But what if we reframed it in a different light?
๐ What if we saw conflicts as our most authentic selves really meeting each other.
Then we wouldn't dread having a talk with a coworker who keeps letting us down.
We'd see it as a chance to understand what they're going through & to assert ourselves in a real way.
No matter how messy or volatile it gets, as long we're still respectful of each other
We're always going to come out of it a little bit wiser
A little more honest & true to ourselves.
๐ And believe it or not, a bit more closer with each other as well.
01/17/2023
Don't lie, we all have our favorite direct report.
And most likely, it's the one we see in person.
๐ป๐ข As more companies head towards a mixed model of working remotely & in-person, tensions will arise.
๐คผ It's going to pit teammate against teammate.
It's because managers give preferential treatment to employees who show their faces in the office.
The reason is because of proximity bias.
๐ We unconsciously favor whoever is closest in time & space to us,
Here are 3 ways we might be playing favorites:
1๏ธโฃ We prioritize their goals and needs
Employees in the office might find their projects being fast tracked or given more resources.
SHRM reported that 42% of managers forget remote workers when assigning tasks.
2๏ธโฃ We are less frustrated when communicating with them
Remote employees will find themselves getting a little less time and patience when talking to us.
67% of managers believe remote workers are more replaceable than onsite workers.
3๏ธโฃ We give them them more freedom
There will be more micromanagement of those who work from home than those who don't.
Even though they're 15% more productive.
๐ค If we want to lead better in the hybrid work world, let's check our biases at the door.
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