Lexnova Consulting

Returns in eCommerce this Holiday Season

Be Clear with Your Return Policies: A transparent policy builds trust and reduces impulsive returns. Clearly explain the steps and conditions. Offer incentives like store credits to encourage loyalty.

Strengthen Your Quality Control: Conduct rigorous quality control before shipping products. Ensure they are in good condition and well-packaged to avoid damage.

Create Strategic Alliances: Collaborate with logistics partners like Logisfashion. Their fulfillment service integrates reverse logistics and streamlines the management of your eCommerce, enhancing the customer experience.

🛍️📊 Buen Fin 2024 is Approaching!

From November 15 to 18, Buen Fin kicks off, a key event for SMEs in Mexico. This year, their participation is expected to grow by 45% compared to the previous year.

The projections are optimistic: a 35% increase in sales is estimated, driven by the interest of 8 out of 10 consumers in products from categories such as home, sports, electronics, fashion, health, and video games, with an average ticket of 1,715 pesos.

Cities like Mexico City, Jalisco, Nuevo León, and Veracruz will see significant activity, thanks to the growth of eCommerce. Get ready to take advantage of the promotions! 🇲🇽✨