Merchants Insurance Group

d range of products and insurance expertise. As an insurance company, we know losses are stressful and confusing situations. We’ve made it easy to contact us: report your claim online; call one of our claim offices directly; or for Personal Auto claims, use our free Merchants Mobile app. Our service-oriented approach to property and casualty insurance includes a variety of payment plans and payment options such as online payments using either an eCheck or credit card and electronic funds transfer. You can always mail us a check, or use our free Merchants Mobile app with your iPhone or Android smartphones. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Melville, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!