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Developed at MIT, our algorithm helps predicts candidates' expected Employee Lifetime Value, an indicator of candidate success on the job that hiring managers can use to complement and strengthen their hiring decision making.
08/13/2020
http://blog.contack.io/2020/07/09/employee-turnover-costs/
While *some* turnover is inevitable, have you really considered how much your current turnover level is costing your contact center?
What It Really Costs Contact Centers To Lose An Employee Categories: turnoverWhat It Really Costs Contact Centers To Lose An Employee9 Jul 202013 Aug 2020Posted by Contack High employee turnover is hurting contact centers in even more ways than expected. The Contact Center industry is known for having a notoriously high turnover rate between 35-50%, which...
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