Vertical Communications - New England

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Wish your business voicemail sent you transcriptions like your personal cell does?

Voicemail transcription from Vertical Communications turns your missed calls into readable messages, sent straight to your email. Instead of listening your way through your voicemailbox, you can instantly scan, search, and respond. It's fast, quiet, and efficient making voicemail feel less like a chore and more like a feature. Whether you're in a meeting or just multitasking, this clever upgrade keeps you connected without breaking stride.

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Each month in our Vertical Broadcast Newsletters (sign up here: https://bit.ly/4mfvy2h) we include news we think is interesting/useful from the month's happenings. So for July, we present:

➡️ From Our Partners:
• NiCE to acquire Cognigy
https://bit.ly/3Hbt9a2

• Our newest partner, Zoom, discusses why AI alone isn't enough for customer experience success.
https://bit.ly/3UE25TY

• Mitel reimagines Citizen Engagement in Government
https://bit.ly/4l852qX

• Five9 Ask you to Consider 3 things before embarking on your AI journey
https://bit.ly/475XRMf

• 8x8 shares their latest research on the next 5 years of AI, automation, and security
https://bit.ly/3J9hPvD

• RingCentral explains how AI-driven phonetic transcription benefits business communications
https://ringcentr.al/4mjlRA4

➡️ From Our Library:
• 7 Steps to Optimizing Your Data for AI-Powered Customer Service
https://bit.ly/3IXjx3f

• Vertical Makes It Easy for Governments to Transform Their Communications
https://bit.ly/4ml9LXg

➡️ From the Industry at Large:
• 24 Use Cases For AI In Unified Comms And Collaboration - UC Today
https://bit.ly/3U4CinK

• Wimbledon’s Electronic Line-Calling System Shows We Still Can’t Replace Human Judgment The Conversation US
https://bit.ly/4l688eX

• Agentic AI And Behavioral Journey Mapping: Designing For Customer Intent, Not Just Actions - Customer Think
https://bit.ly/4mngSON

• Rethinking Outbound - Contact Center Pipeline
https://bit.ly/3IQfK81

• AI as the power beast - can we tame it? - Route Fifty
https://bit.ly/4faHSP0