Bluebrix

Most care coordination programs are failing because of 5 architectural decisions that were made early and made wrong. This video walks through each one.

Here's the short version:

→ Rigid workflow templates that don't match how care is actually delivered

→ Shared task queues where no one is truly accountable

→ Patient data split across 3 different systems — assembled manually by coordinators

→ Reports that require an IT ticket and arrive 3 days later (already outdated)

→ Integration approaches that demand a full EHR replacement before anything connects

For every mistake, the video shows what the right version looks like — specifically, not theoretically.

If you're an ACO, VBC enabler, or delegated entity building or scaling a care coordination program, this is 5 minutes worth watching before your next platform decision.

VA wait times were a national scandal. How do you fix 400k employees + millions of veterans overnight?

In this Health blueSQUAD clip, Dr. David Shulkin breaks down his first moves: same-day standards, nurse authority, telehealth explosion, community care access.

Leadership clarity changed everything - but what tactics scaled it nationwide? For healthcare execs facing access crises, this is required viewing. Watch full episode: https://youtu.be/TZE58U6jUcU?si=l6njxToXyCn24woz