Revinate

“We all as hoteliers have things that are sitting on the shelf that aren't being fully maximized, and at the end of the day, it comes down to three things — your people, your technology, and those processes, those strategies.”

Here, Revinator Dominic Donatoni, Senior Enterprise Client Sales, explains a simple formula to realize the full potential of your hotel’s voice channel.

Empowered reservation agents, technology that can capture the right data, and the strategy to activate that data in guest conversations lead to the ROI in your voice channel.

This week on the Hotel Moment podcast, we’re discussing how to achieve the ROI you're looking for from the voice channel.

We’re featuring a webinar from our Hotel Moment Deep Dive series, “Voice of opportunity: Turning caller inquiries into revenue strategies.”

Revinators Melissa McMullin, Product Marketing Manager, Jack Newkirk, Enterprise Sales Consultant, and Dominic Donatoni, Senior Enterprise Client Sales will inspire you with tips to empower your agents so that more calls convert and fewer bookings are abandoned.

Listen now: https://bit.ly/3QoSHBD

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

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Have you ever played two truths and a lie?

We’ll explain how to play just in case.

All you have to do is tell us which of the three statements is false. By default, the other two statements are true!

The voice channel is the highest ADR in the countries Revinate serves.

The voice channel is dead.

There is a 22% booking value premium for voice channel retargeting.

Did you get it?

❌ The voice channel is dead. ❌

That’s completely false.

The voice channel can be your hotel’s most profitable and data-rich channel if you know how to leverage it, and you have a team of empowered agents at the helm.

This week on the Hotel Moment podcast, we’re talking about how you can realize the power of the (very much alive), voice channel.
We’re featuring a webinar from our Hotel Moment Deep Dive series, “Voice of opportunity: Turning caller inquiries into revenue strategies.”

Revinators Melissa McMullin, Product Marketing Manager, Jack Newkirk, Enterprise Sales Consultant, and Dominic Donatoni, Senior Enterprise Client Sales walk through the ways to level-up your voice channel to create a seamless booking process and maximize direct bookings.

Listen now https://bit.ly/3QoSHBD

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

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Want to know what's next in tourism and hospitality?

At you’ll hear from Alex Gersovitz, Associate Partner at McKinsey & Company.

During his general session, Alex will reveal the consumer trends shaping tourism & hospitality in 2025.

Stay ahead of the curve. Register today. Click the link in the comments below.

Register now: https://bit.ly/3Eu3LKV