Script Care, Ltd.

What to eat and drink before and after a flu shot

Prior to vaccination, staying well-hydrated and consuming a light snack of protein plus complex carbohydrates (such as yogurt with oats or a banana with nut butter) can help prevent dizziness or fainting. After the shot, having a balanced meal rich in protein, fiber, probiotics, vitamins (especially C), and anti-inflammatory foods (e.g., oily fish, turmeric) is recommended to support antibody production and immune resilience. Hydration continues to be important post-vaccination, as it aids circulation and nutrient delivery during the immune activation phase.

Flu shot: What should you eat to avoid dizziness, side effects? Three medical experts explain what best to eat and drink before and after a flu shot, to mitigate the risk of feeling faint, and of common side effects.

The ATR supports accounting operations by performing a variety of record keeping, data entry and processing activity. This position collaborates with other Accounting Department Team Members by cross training, problem solving, and quality control. The ATR is responsible for greeting visitors, welcoming and directing them appropriately, notifying company personnel of their visitors’ arrival; and maintain the security and telecommunications system. This position will manage the main telephone line including receiving incoming calls, transferring to the appropriate person and taking messages when necessary. The ATR will report directly to the Accounting Manager.

KEY TASKS AND RESPONSIBILITIES

Maintain office security by following safety procedures and controlling access via the reception desk including issuing visitor badges and maintaining logbook
Responsible for various aspects of Accounts Receivable function – invoicing, posting to AR and collections
Maintain vendor files, analyze any discrepancies and unpaid
Maintain financial security by following internal accounting procedures.
Provide great customer service to all Script Care, Ltd. callers and visitors
Operate with confidentiality when dealing with client and patient information
Keep a clean and tidy reception area by complying with procedures, rules and regulations
Assist the accounting department with various tasks as needed
Set-up the conference room when there are visitors in the office
Maintain updated job knowledge by participating in educational opportunities
Manage the daily mail and package services for the company
Assist and support various tasks, jobs and projects as needed by the department
QUALIFICATIONS

1+ year of receptionist and/or administrative assistant experience
1+ year of general accounting experience
Intermediate basic office skills
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES

Proficient in Microsoft Office suite (Word, Excel, etc.)
Excellent interpersonal and relationship management skills
Able to support multiple tasks, initiatives and projects simultaneously
Excellent verbal and written communication skills
Able to interact with all levels and departments of the company
Operates with a high level of confidentiality
Highly organized and strong attention to detail
Collaborative work style with a strong ability to network and build relationships

PURPOSE OF THE ROLE

The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.

KEY TASKS AND RESPONSIBILTIES

• Work with Customer Support Manager to set goals and objectives

• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries

• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups

• Enter data accurately and timely into industry software

• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence

• Ensure that customer service performance standards and guarantees are met

• Utilize various company databases to access member information

• Abide by all rules, regulations and policies set forth by SCL

• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director

QUALIFICATIONS

• High school diploma or equivalent; college degree preferred

• Customer service and inbound call center experience required

• Pharmacy Technician certification helpful

PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES

• Proficient in Microsoft Office suite and industry related software programs

• Proven ability to build relationships; must be service oriented

• Excellent verbal and written communication skills, internally and externally

• Pharmacy and/or Healthcare experience preferred, especially in a call center setting

• Demonstrated ability to analyze situations and resolve issues in a timely manner

• Able to work independently and collaboratively with other SCL personnel

• Bilingual in Spanish/English advantageous

• Must be able to work flexible hours pursuant with industry demand

• High attention to detail and able to work in a fast-paced environment

1pm-9pm Monday through Friday with Rotating (9-5) Saturdays. On call shifts with accompanied additional compensation.
40 hours a week

Intranasal, pro-resolving lipid mediators appear to stop memory loss and brain degeneration in Alzheimer’s patients. The molecules work by reducing inflammation. In addition to appearing to help reduce the effects of Alzheimer’s, they have also shown promising results with stroke patients and those with retinal damage. Being able to administer the drug through a non-invasive, intranasal route will make it easier to, eventually, offer treatment to a broader range of patients.

Study shows that intranasal Rx halts memory decay in experimental Alzheimer's model A research collaboration between scientists at LSU Health New Orleans and the Karolinska Institutet in Sweden has found that applying specialized pro-resolving lipid mediators intranasally arrested memory loss and brain degeneration in an experimental model of Alzheimer's Disease (AD). The results a...

The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment