AirInsight

News: Air Canada and Westjet both announced last week that effective July 1, they will now be selling all seats on their flights, including middle seats that were previously restricted from being sold. This has resulted in a number of upset passengers in Canada who were told that middle seats would be empty when they booked their flight, remain concerned during the on-going pandemic, and find that they may have a total stranger adjacent to them a few inches away. [ 775 more words ]

Insight: Tuesday 30 June 2020: Changing Airline Behavior and Passenger Expectations » AirInsight Changes in seating policy have resulted in different expectations for passengers, who may be uncomfortable with the middle seat occupied during a pendemic.