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12/31/2025
🎊The new year is upon us! 🎊
As we welcome 2026, we also welcome hazardous winter weather across our country. From blizzards to wildfires, weather emergencies are complex and continuously changing.
The new year calls for new technology to tackle these safety challenges. With RapidDeploy’s advanced Next Generation 911 (NG911) infrastructure, first responders are able to respond to emergencies more efficiently and safer than ever before.
Our newest blog explores how RapidDeploy helps in extreme weather emergencies by:
📱Extending Intelligence to the Field: Moving data from the comms center to the field so responders are up-to-date with the latest information.
đź“ŤPinpointing Precise Locations: Finding callers when landmarks are obscured by snow or smoke.
🔍Providing Visual Clarity: Utilizing RapidVideo to see live conditions on the ground before units arrive.
🗺️Sharing a Unified Operating Picture: Coordinating multi-agency responses through real-time Map Markups.
Read the full blog post to see how your agency can stay ahead of the storm in 2026: https://hubs.ly/Q03Zc8LT0
📱 Approximately 80–85% of all 911 calls are placed from wireless phones.
But mobile doesn’t always mean locatable—unless you have the right tools.
In Arizona, telecommunicators used RapidDeploy’s Radius Mapping feature, RapidLocate, to find callers fast in two critical moments:
🚨 A Phoenix Fire Department telecommunicator pinpointed an ATV crash victim in remote desert terrain—avoiding a costly helicopter launch.
🚨 A Salt River PD telecommunicator tracked a moving vehicle during a domestic abuse call—without the caller ever speaking a word.
🎥 Watch the Arizona Save Stories video, where RapidLocate helps telecommunicators turn uncertainty into action and minutes into moments that helps save lives with RapidDeploy.
#911 /APCO
12/02/2025
On December 1, we had the honor of presenting the Q4 2025 RapidDeploy Superstar Award to four incredible telecommunicators from Kentucky State Police: Alisha Cooper, Kim Newsome, Alaina Ramage, and Chad Spain.
Their teamwork and quick thinking helped save a pregnant caller trapped in a moving vehicle using Text-from-911 and RapidLocate to silently communicate with the caller and track the vehicle in real time.
This lifesaving coordination is a clear demonstration of teamwork and a testament to the transformative role modern NG911 technology plays in emergency response. This team is profoundly deserving of recognition with the RapidDeploy Superstar Award.
đź‘Ź Join us in celebrating these quiet heroes behind the scenes.
11/26/2025
⚡️ New in Lightning ⚡️
Field responders can now update their Workforce Status with a single tap–choosing between On Duty, On Break, or Off Duty.
This new feature gives teams more control over when their location is shared, and keeps everyone aligned in the field.
🔄 Status updates are instantly visible to other logged-in users.
📍 Location only shares when you’re marked "On Duty."
Built for transparency. Designed for smarter response.
Location awareness that works when you do.
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78702