Total COO

Are you winning each business day?
How are you starting your day?

Start Your Day To Win - Total COO The one thing you should start each day in order to win the day

DOES YOUR COMPANY SUFFER FROM OPERATIONAL NOISE?

Operational noise may be the biggest thing that stands in the way of your company growing, and may even be responsible for it moving backwards.

What is Operational Noise?

It is the stuff in your organization that pulls you away from revenue and company growth initiatives and forces you to look inward and halts any forward progress. You may call it “putting out fires”, “dealing with HR issues”, etc. This becomes a black hole for owners/CEO’s that is difficult to emerge from. You will look up one day and wonder why no sales are coming in.

Here is a list of areas where operational noise occurs:

People issues and process
Day to day process that seem broken or not existent
Business process ( ie , Marketing to Sales to Fulfillment to Delivery)
Vendor management
Financial reporting and control
Media and PR
Internal leadership
Customer Service process and systems
This is the reason a COO exists. A good COO is able to solve these issues as they come up. A great COO is able to foresee problems and eliminate before they become a problem. Your COO is the best Ying to your CEO Yang.

They key is to recognize that Operational Noise exists and that you can eliminate (or at least quiet it down) with a dedication, and a plan. Contact me for a free analysis of your situation, and how you can best get your business moving in the right direction again.

http://totalcoo.com/free-operational-strategy

What we do at Total COO

1)Reduce operational noise. What is getting in the way of focussing on the most important areas to increase company revenue.

–What data and metrics truly drive the business
–How are the hours in a day being utilized.
–Does staff/team have the right set of objectives to be successful.
–What opportunities to chase, which to hold, which to remove
–Has the core values of the company been defined, and are they being followed
–Is the core mission of the company defined and is it documented and followed.

2)Improve operational efficiency

–Marketing systems and process
–Customer service systems and process
–Human Resource systems and process
–Technology and Infrastructure systems and process
–Product/Service Delivery systems and process
–Sales systems and process

3)Achieving Goals

–Work with CEO and leadership team on weekly, monthly, quarterly and yearly initiatives that focus on goals, how to achieve, how to track, how to provide accountability and how to move the organization forward.
–Create consistent and predictable growth in the organization.

What kind of operations person are you? Business owners, what kind of operations person do you have on your team?

What Kind of Operations Professional Are You? - Total COO What kind of operations professional are you? I believe there are 6 types of operations professionals. It really depends on your company, if it is mature or new or your industry. One of the most important factors is what kind of CEO are you working with. The personality and makeup of your CEO will h...