Alibi Security
High-performance security solutions that include pro-grade video and audio surveillance products, unparalleled sales and technical support, and digital marketing tools - all designed to help security professionals grow their business.
08/01/2025
๐จ Outstanding employee alert:
On July 22, our very own Justin Hickey, Technical Support Specialist, took a call that was anything but routine. Detective Rainwater from the Kyle, TX Police Department reached out about several Alibi Witness recorders found at a crime scene that wouldnโt power on โ no lights, no signs of life! โ ๏ธ๐ฅ
Without missing a beat, Justin told the detective to bring the recorders to our Austin HQ, and heโd take a look. When Detective Rainwater arrived, Justin and Jason Collins, our Head of Technology, wasted no time bringing the units into the Alibi on-site integration center and hooking them up to our test racks to assess the damage. ๐ ๏ธ๐ฅ๏ธ
While the recorders (which were nearly 10 years old) were unfortunately too far gone and the drives too corrupt to salvage, the effort and professionalism shown didnโt go unnoticed. In fact, Detective Rainwater was so impressed that he presented Justin with a commemorative community service coin โ a rare token of appreciation from KPD. ๐๐
๐ฎโโ๏ธ
This recognition only confirmed what we already knew: Justin is a legend! ๐ Heโs a perfect example of how our technical support team is one of the key value drivers that sets Alibi Security apart. ๐ง๐ช
This is what striving for the โGold Standardโ looks like โ service that goes beyond expectations and makes a real impact in our community. ๐ฏ๐ฏ That's why our dealer partners continue to choose Alibi as their security solutions provider. We're hands on and dive in to solve real problems.
Want a partner that really cares and will go above and beyond to help you grow your business? Let's talk...
Hats off to Justin (and Jason) for stepping up in a big way! ๐ฉ
๐ฏ Get field-ready in just 3 days with Alibi Certified Training (ACT)!
Join us in Austin TX in September or November for an in-person, hands-on training experience at Alibi Security HQ.
Youโll dive into a real-world, practical and interactive curriculum focused on:
๐ Choosing the right camera and recorder for the project scope
โ๏ธ Installation, configuration and maintenance - Alibi Toolbox
๐ง VCA setup and configuration - reducing alerts, setup for success
โ๏ธ๐ Reduce truck rolls with remote cloud management
Our mission? To make sure you're installation-ready and confident in the field, fast!
๐๏ธ Spots still available for both training sessions:
๐ https://share.hsforms.com/1FAcmERSGSJqRS9eYkftbFQcah6i
07/11/2025
Are you turning down cloud security projects because of camera limitations or complex requirements? ๐ค
Many security dealers face challenges when a client has:
๐น An existing analog or IP system they don't want to replace
๐ A need for advanced AI like License Plate Recognition (LPR)
๐ถ Bandwidth concerns about sending high-res video to the cloud
Our new partnership with Eagle Eye Networks, the Eagle Eye Accelerate program, solves this. ๐ค
You can now offer a true cloud VMS that is:
๐ Camera-Agnostic: Upgrade their system, not their hardware
๐ง AI-Powered: Deliver smart search and LPR without needing special cameras
โ๏ธ๐พ Hybrid-Capable: Record high-res video locally with a CMVR while still getting all the benefits of the cloud
This allows you to win more bids ๐ and create stickier client relationships ๐ค with recurring revenue ๐ธ.
We broke it all down in our recent webinar. ๐ฅ Watch the replay here ๐:
https://youtu.be/QKbZ3UlS3sI
LIVE Webinar: Alibi Security | Eagle Eye Networks Partnership Get an exclusive look at the strategic partnership between Alibi Security, a leader in security solutions, and Eagle Eye Networks, renowned for video cloud t...
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Address
15505 Long Vista Drive Suite 250
Austin, TX
78728
Opening Hours
| Monday | 8am - 6pm |
| Tuesday | 8am - 6pm |
| Wednesday | 8am - 6pm |
| Thursday | 8am - 6pm |
| Friday | 8am - 6pm |