My Virtual Practice

Inspiration is leadership. Trust and empower your team 🤝

Now that we are nearly 2 months in to 2022 have you taken a moment to reflect on your business goals?

While setting these goals are the first step you have to evaluate your progress routinely to understand where you are, how far you have come and where to go. In order to grow you have to understand where you can continue to improve.

Whether you clearly laid out your goals for 2022 or are late to the party here are some questions you should be asking-

Do you have a budget in place?
Are you over or under budget thus far?
How did January's P&L look?
Do you understand those numbers?
Are medical supplies, staffing costs, rent, business expenses falling in line with your expectations?
Do you know what your costs are?
Is your practice profitable?

Are patients happy with their experience?
Are staff efficient when processing results?
How is office morale?
What is your average appointment capacity?
What is your no-show rate?
Are your patients being recalled?

These questions are a starting point but should get you thinking. If your feeling overwhelmed or needing some additional time or people resources to get it done, consider hiring a virtual practice manager! Virtual practice managers do not come in and take over. They instead come alongside and partner with your practice to accomplish those goals and push practice success! On the fence? Consultation calls are free, get on my calendar!

"Digital Front Door" - Medstar health takes big leap into patient experience. Everything you need to know here- https://bit.ly/3ovvvnT

To Mandate or not?

For the past year medical offices, hospitals and businesses alike have been obsessing over the potential of vaccine mandates and what the resulting implications would be. Now with the Supreme Court decision final the path of compliance is more clear. If you are not held to the same standards as a CMS-certified facility, how have you navigated the ruling? Is your entire office admin and clinical vaccinated? Have you quietly navigated the path of least resistance? Is your patient population cosmetic or does the risk seem low enough that keeping your staff morale high is the best option? Healthcare is ever-changing and the pandemic has given practice managers even more to consider. The scale often weighs managers to side against their own moral compass.

Where to go from here? If your staff is not happy with a vaccine mandate, what can you do to boost morale? Have hiring needs - what can you outsource? Protocol confusion in your office? Need help creating a SOP for vaccinations and testing? My Virtual Practice is here to help! Until then keep on keeping on the road will one day get easier.