Dealer Service

Check out this great interview with Ryan Maguire from Helm.

Executive Spotlight with Ryan Maguire of Helm Discover how auto dealerships can prepare for the shift to electric vehicles (EVs) by optimizing service retention, enhancing customer experience and expanding revenue streams through accessories. Learn key strategies for evolving service processes and incentivizing dealership teams for long-term su...

Is this not an act of war? Cyberattacks on CDK Global have caused disruptions at dealerships in the United States, potentially reducing new-vehicle sales in June by approximately 100,000 units. J.D. Power and GlobalData forecast that U.S. light vehicle sales for the month will decrease by 2.6 to 7.2 percent compared to the same period last year, resulting in sales volume between 1.27 million and 1.33 million vehicles. Initially, sales were expected to reach 1.41 million before the ransomware attacks, which began on June 19.

Source:

June U.S. auto sales could take ‘significant' hit from CDK outage Uncertainty about how soon the CDK issue will be resolved means a range of outcomes are possible, according to J.D. Power and GlobalData, though lost sales could be made up quickly in July.

Motorcycle & Powersports News interview with Bob Gruen and Tom O'Connor from MotoMate.

A Dealer's New Best Friend? MotoMate123 MotoMate 123 helps powersport dealers with vehicle appraisals, inventory and service. We sat down with MotoMate's Bob Gruen and Tom O'Connor to learn how the...