Customer Synergy

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Social Media in the Contact Center: Hype or Strategy? - Unified Communications Strategies 10/11/2011

http://www.ucstrategies.com/unified-communications-expert-views/social-media-in-the-contact-center-hype-or-strategy.aspx

Social Media in the Contact Center: Hype or Strategy? - Unified Communications Strategies Now is the time to determine if the use of social media as a contact center channel is hype or the right strategy for your company.

5 tips for developing a synergized family | Deseret News 09/14/2011

http://www.deseretnews.com/article/705389820/5-tips-for-developing-a-synergized-family.html

5 tips for developing a synergized family | Deseret News In 2008, the New York Giants were not supposed to win the Super Bowl. The undefeated New England Patriots were considered the favorite. But the wild-card

09/07/2011

http://www.callcentrehelper.com/the-call-center-school-goes-on-tour-23303.htm

The Call Center School goes on tour The Call Center School in conjunction with Invision Software are holding two half-day workshops on 4th October 2011 in Stirling, Scotland and 5th October

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