DFW Computer Integration / Investigations

Since this company doesn't have the ability to leave reviews...

We have been using StingBox for several years as intrusion detection for some of our clients.
We had a litany of problems with them, not the least of which was a total lack of new detection notifications. I had configured the account to send them as discovered and they were coming in regularly at first. Then nothing. I contacted support and was told it was working correctly.

Obviously not.

So I reassigned them all to a different email account. Still no updates.

When the last big project where we employed 3 of their honeypots ended, I removed all three from the monitoring console. I assumed this was adequate to disable them and keep from paying a renewal fee annually.

Two months ago, I added one of them back to my console on a new project.
Shortly thereafter, I received notice of TWO devices being renewed. I contacted support about this, saying I was only using one. They said it was auto renewal and I had to return the unsued ones to prevent being charged. Which I did immediately. They still will not refund the second charge because they said I didn't let them know before the renewal anniversary.

Do YOU know the renewal date for any of your subscriptions? Because I sure don't. They should let you know a week in advance to give you time to cancel if you no longer use the device or service.

This is completely unacceptable.

Do NOT use this company.

You need to reset your passwords NOW.

Reset your Google, Apple and Meta Passwords NOW! - DFW Computer Integration A data breach exposed nearly 200 million records, including login credentials for Google, Apple, Meta, and more. The stolen information contains usernames, passwords, and login URLs connected to services like Spotify, PayPal, and Netflix