Trip Store Krabi

Online Reservation & Customer Service Specialist - Southern Thailand 🥷 BOOKING NINJAS NEEDED 🥷

Escape the ordinary and join the vibrant team at Trip Store Krabi, a top-rated online travel agency in Southern Thailand! We're on the hunt for passionate Reservation Officers with a bachelor's degree in tourism or similar field who thrives in a dynamic, yet supportive environment. Enjoy the freedom and flexibility of working from home while you manage bookings and deliver outstanding customer service.

This role requires excellent English communication skills as you will be interacting with international customers.

https://www.tripstorekrabi.com/Jobs

❥ What you'll do:
- Manage online bookings from start to finish.
- Use our in-house booking software (training provided).
- Craft personalized offers, chat online with guests, and manage availability.
- Handle customer calls and reply to reviews.
- Collaborate with international partners like GetYourGuide, TripAdvisor, Klook, Musement TUI, etc.
- Work closely with local suppliers in Southern Thailand.

❥ Who you are:
- Thai national, between 23-35 years old.
- Excellent English communication skills (speaking, reading, writing).
- Computer-savvy (iMac experience a plus).
- Highly organized, detail-oriented, and a fast learner.
- Enthusiastic, proactive, and a problem-solver with creative ideas.
- Ability to thrive in a fast-paced environment.
- A Bachelor's degree in English is required for this role, which demands strong writing, critical thinking, and communication skills.

❥ Why Trip Store Krabi?
- Be part of a leading online travel agency in Southern Thailand
- Contribute your ideas and take ownership of your work
- Experience a dynamic and diverse work environment
- Develop your skills in a tech-forward company
- Competitive salary negotiable based on experience

❥ Benefits:
- Paid onsite training program (1-2 months) with the option to work remotely afterwards
- 6-day work week with annual leave
- Social Security Insurance coverage
- Exciting inspection trips
- Performance bonus
- And more!

❥ Ready to Join?
To apply for this position, please submit your job application to [email protected]. Your application must include:
- A cover letter in English outlining your qualifications and interest in the role.
- Your resume in English detailing your skills and experience.
- Participate in our job challenge at: https://challenge.tripstorekrabi.com.

To ensure a smooth review process, please submit a complete application. We look forward to hearing from you!

A big thanks to our top-notch reservation team of Trip Store Krabi - ความสำเร็จไม่ใช้จุดสิ้นสุด ความล้มเหลวก็ไม่ใช่สิ่งร้ายแรง มันคือความกล้าที่จะเริ่มต้นมานับใหม่

Top-left to bottom-right:
• Aree the caretaker of Trip Store Krabi
• Mai the even-tempered agent
• Far the junior agent
• Stef the problem solver
• Muja the meticulous agent

We are in the top 20 in Asia
Thanks to the team of John Gray Sea Canoe we made it to the top 20 of Viator's experiences in Asia and the Pacific Islands. We are proud and thankful to be awarded with the Viator Experience Award for 2023. Check out our premium kayaking tour to the hongs and lagoons in Phang Nga Bay: Hong by Starlight by John Gray Sea Canoe

https://www.viator.com/collections/Viator-Experience-Awards-2023-Top-20-for-Asia-and-the-Pacific-Islands/c98576

https://www.tripstorekrabi.com/Activities/Phuket/John-Gray-s-Hong-by-Starlight-with-Sea-Kayaking