CCM

Do you have consumer-related research to share?

If so, come to Iceland and present it at the Nordic Academy of Management (NFF) Conference in Reykjavik. The conference will be at the University of Iceland Campus, 15-17 August 2024. Send an abstract (maximum 500 words) to the consumer-related track (Track 19) before 18 February 2024. This track is co-chaired by Magnus Söderlund from Stockholm School of Economics and Hanna Berg from Stockholm University.

More info here:

Call for Abstracts Call for Abstracts All abstracts must be written in English. Only submission through the congress website is possible. Abstracts sent by post or e-mail wil...

Finally, after so much waiting, and so much worries, something is happening in our ecological garden (which is becoming transformed to a sunflowers-for-Ukraine garden). You really have to have a lot of patience with gardening activities. Yet, now pay-off time is approaching: the flowers are beginning to appear.

Our most recently published study deals with service robots that violate the privacy of humans. Presumably, in the not so distant future, in which there will be robots that can move around in human environments while collecting data about what humans say and do, it would be very tempting for us humans to ask such robots about things related to other humans - things that should not be disclosed to us.

Service robots and artificial morality: an examination of robot behavior that violates human privacy | Emerald Insight Service robots and artificial morality: an examination of robot behavior that violates human privacy - Author: Magnus Söderlund

Soon, or at least in the not-so-distant future, we will interact more with various service robots. What will this be like? Magnus Söderlund made an attempt (in Swedish) to open a window to this during a breakfast seminar the other day. Watch the video below.

Framtidens kundmöte: Vad händer när kunden möter servicerobotar i butiken Den här forskarfrukosten uppdaterar dig på vad som sker när en kund möter en robot istället för en mänsklig medarbetare. Behöver vi skapa oss en helt ny kuns...