Relay Partner Solutioner

⛔You're looking for a contact centre that can make a difference.

💪We offer an omnichannel customer experience.

💪Our agents are multi-skilled and able to respond in writing, to emails,
chats and by phone.

✅Your satisfaction is our priority.
✅Excellence in every interaction.
✅We listen, we act."
✅Your voice counts."
✅Customised solutions.
✅The art of communication.
✅We transform contacts into exceptional experiences.
✅More than a contact centre, a relationship of trust.
✅We are your partner and your voice

🛑Contact us for a quote.

🔝You'll find that our prices are extremely competitive for a first-class
service.

👁️‍🗨️[email protected]

✅At Relay Partner Solutioner, we take pride in our extensive experience within the automotive sector.

✅With a strong understanding of the industry's dynamics and demands, we are committed to delivering excellence that resonates with the unique needs of automotive enthusiasts and clients alike.

📲 Connect with us to learn how Relay Partner Solutioner can make a difference for your business!

Contact: [email protected]

JOB OFFER

👁️‍🗨️Relay Partner Solutioner has opened a representative position.
Customer support in Dutch Front desk.

🛑You speak Dutch fluently orally and in writing.
You speak and understand French for internal exchanges, it is
not necessary to be perfect French.

⬆️ Join Our Team: Bilingual Dutch/French Customer Service Agent
Wanted!

🔝You speak and write Dutch fluently for customer contact.
🔝You speak and understand basic French for internal exchanges
and training.
🔝You like working remotely.
🔝You are organized and rigorous in your work.
🔝You like contact with customers.
🔝You are sociable.
🔝You are comfortable on the phone.
🔝You are considerate.
🔝You are empathetic.
🔝You know how to listen and understand customer requests.

⬆️If you tick these boxes and bring at least 2 years of customer
service experience. ⛔ we want to hear from you! ⛔

🛑Here's what we offer:
✅Full-time position: 9:00 a.m. to 6:00 p.m., Monday to Friday
✅Attractive salary
✅permanent contract
✅Career opportunities
✅21 days of annual leave
✅Comprehensive hospitalization insurance
✅Training provided in French, customer contact in Dutch

⬆️Responsibilities include scheduling appointments, managing
complaints, and delivering top-notch customer service over the
phone in Dutch.

⬆️If this sounds like the job you're looking for, contact us for
more details!

📧 Email us at:
[email protected]
Send us your CV and a cover letter.

🌍Relay Partner Solutioner is committed to improving its impact on the ecological environment.

🔝Provide bins dedicated to sorting in non-renewable offices.

🔝Turn off all unused appliances and lights.

🔝Favor scanning over printing of documents, in order to minimize paper consumption.

🔝Installing green plants in the premises is a tip often ignored by companies. However, certain varieties have the particularity of absorbing atmospheric pollutants and releasing oxygen, without forgetting their undeniable aesthetic touch.

🔝Raise staff awareness of the protection of the ecological environment as well as the reduction of greenhouse gases. Encourage employees as much as possible to use public transport, bicycles or carpooling. The company's sustainable development policy must be anchored in the minds of employees.

💪A good team leader

👍The role of a team leader is above all to be honest, motivate, manage, and set objectives.

👍Being a good team leader also means promoting cohesion and having a good state of mind.

👍They must be humble, pragmatic, and courageous.

👍 Knowing how to manage a team also means being a team leader-coach concerned about the quality of life at work and who prioritizes relationships.
Leadership, responsiveness, flexibility: the team leader knows how to demonstrate agility despite hierarchical links.

☠️A bad team leader

👎🏼A lack of organization which impacts the productivity of the team, but also which exacerbates the anxiety of colleagues, without being able to recognize one's own limits.

👎🏼A lack of autonomy or a directive management style, an inability to communicate, listen and transmit know-how.

👎🏼A team leader may go so far as to practice the “divide and conquer” strategy.

👎🏼A bad team leader can also be disrespectful, ungrateful, or even tyrannical.
Finally, a bad team leader may point out your mistakes, be controlling, show favouritism and abuse their power.