Future Mind
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Future Mind is a Digital Advisory & Delivery company that provides consulting services and navigates clients throughout the entire product development cycle, minimizing risks related to successful ex*****on. Future Mind supports clients from idea validation and UX research through architecture design and high-quality development to testing and smooth rollout to the public. It also provides post-de
27/05/2026
In ancient Rome, a merchant named Lucius knew every regular customer by name. Two thousand years and dozens of loyalty schemes later, the goal hasn't changed: make the customer want to come back. What's changed is how. 💪
Customers return for five reasons: cheaper, faster, closer, more enjoyable, and exceptional. Only the first three can be priced. The last two are where loyalty actually lives.
What makes a customer feel exceptional?
🛍️ Personalization that scales Lucius-level intimacy to millions of customers,
🛍️ Knowing when not to sell, when to offer a kind word or a free coffee,
🛍️ Building trust before you ask for behavior changes.
Read the full article written by Kacper Urzykowski, the Senior Manager, Advisory Practice Lead at Future Mind, a Solita Company. 🔽
https://www.futuremind.com/insights/loyalty-is-not-a-program/
It’s the premiere day of our newest report, „How Is AI Changing Poles’ Daily Lives? Artificial Intelligence at Work and at Home in 2026”. 🎉 Download it here → https://www.futuremind.com/insights/raport-ai-2026/.
Over the past 12 months, regular use of AI at work has grown from 27% to 46%. The share of people who have never tried AI at work has dropped from 34% to 19%. That’s a significant jump in adoption. 🚀
In the report, you’ll find:
✔️ Full analysis of AI adoption in Polish companies (1,047 respondents, CAWI study conducted with SW Research),
✔️ Breakdown by industry, including leaders (IT and telecommunications, with 76% regular users) and sectors with the fastest growth (training and real estate),
✔️ Expert commentary from Future Mind and Solita,
✔️ Key takeaways for employees, employers, and society in general. 💪
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Ulica Puławska 182
Warsaw
02-670
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| Poniedziałek | 08:00 - 18:00 |
| Wtorek | 08:00 - 18:00 |
| Środa | 08:00 - 18:00 |
| Czwartek | 08:00 - 18:00 |
| Piątek | 08:00 - 18:00 |
