TSTRONIC

Visiting a potential EMS partner? 5 non-obvious things to check if you want real accountability — not just promises.

Choosing an EMS partner isn’t about ticking boxes or admiring glossy production lines. It’s about knowing who will pick up the phone when your project hits turbulence — and who actually has the power to fix it.

Here’s what to focus on during your next factory visit:

1️⃣ Who will be your dedicated manager — and do they have real power, or just a title?

Not an anonymous account handler, but a named, responsible person who knows your product, your timeline, and your priorities. Someone who has both operational knowledge and the authority to act — fast.

2️⃣ When things go wrong, can you reach a decision-maker directly?

In a true partnership, escalation isn’t a process — it’s a direct line. Can you call the person who actually decides? Or are you stuck waiting in line while your issue is escalated up a corporate food chain?

3️⃣ Who owns the business — and who really controls strategy?

When you sign the contract, do you shake hands with the CEO? The best EMS partners are owner-managed, with clear strategic focus and decisions made close to the production floor — not in distant boardrooms, subject to dividend pressures and shareholder politics.

4️⃣ Do they own their production site — or is everything leased?

Does your EMS own its land and production assets, or does it lease and rent everything it touches? Do they openly share financial data — or does transparency stop at marketing slides?

And crucially — is EMS their core business, or just a side gig next to product sales that inflate their turnover? Real EMS stands on its own. No tricks, no inflated numbers.

5️⃣ What’s the culture — real commitment, or just polite hospitality?

First impressions matter more than you think. Do you feel real engagement — people who want your business and are proud of what they do?
Or is the atmosphere defensive, scripted, and cold? Teams that care show it — in how they greet you, how they answer tough questions, and how they talk about their own work.

Real accountability starts long before the first order. It starts with how much they’re willing to show — and who you’re allowed to meet...

"Have yourself a merry little Christmas..." 🎶🎅

We are grateful for everything that happened in 2022. 😊 We wish you a peaceful, relaxing time spent with your loved ones. 🎄

May 2023 treat you kindly and all your business, professional and personal dreams come true. We wish you a wonderful New Year! 🎆

We are sending you lots of warmth - TSTRONIC team

It is almost impossible to remember the last time we were able to meet face to face with you other than at our headquarters! Time is moving like crazy, and we're all moving along with it. 😊

Therefore, we are even more excited to announce that we are attending the Evertiq Expo in Berlin in June! When and where exactly, you ask? ⏰ 2 June 2022, 09:00 - 16:00, Technology Park Berlin Adlershof. You will find us at booth number 9, where we will keep waiting for you with great anticipation. 😊

You will find all information about the event here: https://evertiq.com/expo/ber2022_about

Hope to see you there!