BUNCH

Be part of BUNCH as a Community Moderation Specialist to join our technology team.

As a Community Moderation Specialist, you should be excited at the prospect of cultivating professional relationships online with people from all over the world, and have an ability to clearly communicate in writing.
Crypto community moderators are tasked with taking care of the most important aspect of any crypto community, the community members themselves. You will not only be the voice of the community, but you will also be responsible for engaging with the followers to maintain and manage the desired community experience by enhancing community happiness. Does this sound like you? If so then keep reading…

What’s in it for you?
• 100% Remote Work
• Be a part of a dynamic start up in the hi tech growth space 🚀
• Great benefits and a desirable compensation package.
• Career advancement
• Be a part of an exciting team in a fast paced industry
• Monthly compensation of PHP 25k-30k
• A lot of hard work and a lot of fun

What makes you qualified?
• Minimum 6 months - 1 year of experience as a Community Moderation Specialist or equivalent role, communicating with international clients via chat
• Outstanding written communication skills
• Aptitude for learning new technologies quickly
• Extremely detail oriented and highly organized
• Ability to work shifting schedules as required

What will make you stand out?
• Basic knowledge of blockchain technology and cryptocurrency
• Personal experience in trading crypto, either short-term (day trading) or long-term (investing)
• Working knowledge of community-building platforms such as Telegram and Discord

What does a typical day look like?
• Interacting with community members via chat
• Active method: Creating and publishing content to boost engagement such as polls, ideas, questions, etc.
• Passive method: Responding to FAQs or chiming in on ongoing discussions
• Enforcing the community’s code of conduct by warning and/or removing members exhibiting bad or fraudulent behavior
• Identifying and reporting trends such as recurrent topics or questions

As a Vendor & Database Specialist, you are to create incredible travel experiences for our elite clientele. Your responsibility is to maintain our database of records of vendors and clients, to consistently ensure our team has the latest information available at all times.

What makes you qualified?
• Minimum 1 - 2 years of experience in a database maintenance role
• Results-driven, self-motivated individual with the ability to multi-task
• Outstanding written communication skills
• Expert in technology, currently uses and is able to learn most applications
• Extremely detail oriented and highly organized

What will make you stand out?
• At least 1 year of experience working in a vendor management role

What does a typical day look like?
• Vendor Research: Responsible for vetting and collecting information for vendors.
• Database Operations: Maintain vendor database; adding new vendors as needed, ensuring all information is accurate, organized, and up-to-date.
• Vendor Relations: Foster a professional relationship with all vendor representatives including General Managers, Directors of Sales, Reservations, Concierge, etc. Schedule calls between vendors and our founder. Coordinate logistics and travel arrangements with vendors for trips for our founder and our clients.
• Client Profile Updates: Update our CRM regularly with new information as it is gathered or learned and ensure it is correctly captured and added to our CRM.

What’s in it for you?
• 100% remote work
• Monthly performance-based incentives
• Opportunity to build your career in a high-growth, tech start up
• High value employee engagement programs
• Opportunity to provide services for some of the world's richest individuals (top 1%)

As a Client Services Specialist, you are to create incredible travel experiences for our elite clientele. Your responsibility is to oversee and execute the company’s day-to-day operations of our exclusive travel and lifestyle services team.

BUNCH is an outsourcing house working for global start-ups built on a bold culture based on a flat structure, merit, exposure to new technologies and acceptance of diversity. We offer a full benefits package including HMO, monthly performance-based incentives, paid holidays and 13th-month pay.

What makes you qualified?
• Previous experience providing customer support for high net worth individuals (via email and phone) and/or accounts focused on travel concierge services and luxury products
• Experience in Hospitality and/or Customer Service
• Outstanding verbal and written communication skills
• Expert in technology, currently uses and is able to learn most applications

What will make you stand out?
• At least 1 year of experience working in a high-level Executive Administrator (Virtual Assistant for Founders and CEOs) role

What does a typical day look like?
• Client Request Ex*****on: Responsible for all day-to-day operations related to client travel and concierge requests, ensuring the SLA’s are met and the request is fulfilled accurately. Varying from restaurant reservations, up to complete travel itineraries.
• Client Communication: Responsible for directly communicating with the company’s clients. Acknowledging their requests, sending proposals, and monitoring email and phones for new requests or issues.
• Vendor Management: Partner closely with our approved vendors to make new requests to fulfill our client requests. Following up regularly to make sure SLA’s are met and making sure the product meets our expectations.
• Problem Solving: Ability to think creatively to manage exceptions and issues as they arise from the vendor and client situations.

What’s in it for you?
• 100% remote work
• Employment Agreement, HMO, paid holidays, 13th-month pay
• Opportunity to build your career in a high-growth, tech start-up
• High-value employee engagement programs
• Opportunity to provide services for some of the world's richest individuals (top 1%)

As an Operations Executive Assistant, you will have the responsibility to maintain our back-office, completing operations tasks to ensure the business functions properly and on time.

What makes you qualified?
• Minimum 1 - 2 years of experience as an Operations Executive Assistant or equivalent role
• Results-driven, self-motivated individual with the ability to multi-task
• Outstanding verbal and written communication skills
• Strong sense of ownership and accountability
• Outstanding organizational skills and impeccable attention to detail
• Expert in technology, currently uses and is able to learn most applications
• Extremely detail oriented and highly organized

What will make you stand out?
• At least 1 year of experience working in travel concierge services

What does a typical day look like?
• Office Management: Oversee office operations: email inbox management, hire short term contractors, complete internal on and off boarding, calendar, and project management
• Office Support: Support all company departments with operational and marketing tasks including but not limited to: conference room scheduling, internal team travel arrangements, website management, newsletters organization, marketing data gathering, company files organization, creating presentations, and technology quality control,
• Research & Compile Information: Complete research tasks as assigned, be able to thoroughly learn a new topic, review options available, and present a comparison of options to the business owners.

What’s in it for you?
• 100% remote work
• Monthly performance-based incentives
• Opportunity to build your career in a high-growth, tech start up
• High value employee engagement programs