Loadmanna Customer Service

📢 SERVICE ADVISORY

Dear Partners,

Please be advised that there will be a scheduled system maintenance affecting load services.

🗓 Schedule:
April 7, 2026 (10:00 PM) to April 8, 2026 (06:00 AM)

During this period, you may experience intermittent transaction processing.

Please note that this maintenance activity is initiated by the telecom service provider.

We recommend planning your transactions accordingly to avoid any inconvenience.

We apologize for any disruption this may cause and appreciate your understanding.

Thank you.

⚠️ SCHEDULED SYSTEM MAINTENANCE ADVISORY ⚠️
Hello, Ka Loadmanna!
Please be advised of a scheduled system maintenance that will temporarily affect all our services.
🗓️ When: November 15, 2025
⏰ Time: 9:00 AM to 10:00 AM (1 Hour)

What will be UNAVAILABLE?
- All Services

To avoid inconvenience, kindly complete your online transactions outside of this window. We appreciate your understanding and support as we work to improve your service!

Good News Ka-Mannapay!

Naayos na ang network stability issue ng Smart Telecom na nakaapekto sa ating serbisyo, at ngayon ay fully operational na ulit ang lahat ng ating Smart services.

Maaari ka nang magpatuloy sa iyong mga transactions smoothly.

Thank you for your support and patience, Ka-Loadmanna!

Ka-Loadmanna, nais po naming ipaalam na kasalukuyan tayong nakakaranas ng network stability issues na nakakaapekto sa ilang serbisyo ng Smart Telecom. Nauunawaan po namin kung paano ito nakakaabala sa inyong pang-araw-araw na transaksyon at lubos kaming humihingi ng paumanhin sa hindi inaasahang sitwasyong ito.

Ang mga apektadong serbisyo ay ang mga sumusunod:
• Receiving of Smart Confirmations
• Smart - Gateways

Note: Pansamantala, Globe Gateway muna ang gamitin o magtransact online via MannaPay Super App o Messenger Loading.

📢 System Maintenance Advisory

Please be advised that we will be conducting a scheduled maintenance dated September 24, 2025 at 9:00 PM to 10:00 PM. During this period, all services will be temporarily unavailable.

To avoid any inconvenience, we recommend scheduling your transactions outside of the maintenance window.

If you have any questions or concerns, please feel free to reach out to our customer support team via the app or our Customer Service page.

We sincerely apologize for the inconvenience and thank you for your understanding