Financial Dispute Resolution Service

Increased credit limits provided too much temptation for George.

He soon found himself in financial hardship, facing missed payments, late fees, and eventually debt collection.

Find out more about George’s Buy Now, Pay Later story at https://fdrs.org.nz/resources/case-studies

We have strong customer satisfaction scores.

Here are some comments our customers shared with us this year!

Online security matters. In the last six months, 54% of New Zealanders have experienced an online threat.

Take a moment to own it! This Cyber Smart Week FDRS are supporting Own Your Online by encouraging you to help put a stop to scammers.

Start by updating your bank, email and social media accounts with long, strong and unique passwords, and turning on two-factor authentication.

Keep an eye on our posts this week for some more tips to help you stay secure online.