Neighbourhood Support Rotorua

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It is simple: neighbours looking out for neighbours.

By joining, you can receive and share useful safety updates, crime prevention tips, emergency preparedness information, and community messages with your street or neighbourhood.

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Because connected neighbours help build safer communities.

🚨 SCAM ALERT – PLEASE SHARE WITH WHĀNAU 🚨

Even though this has been reported in Western Bay of Plenty, this sort of scam can easily make its way into Rotorua — so let’s stay one step ahead.

Police have made us aware of a very concerning phone scam where callers are pretending to be Police Officers.

☎️ How the scam works:
Scammers call from an unknown number claiming to be Police.
They sound convincing and may give details to “prove” who they are. Speaking personally — as someone older, I’d likely to listen if I believed it was Police. That’s why it’s so important we all understand how this scam works.

They then:
• Say they’re investigating fraudulent bank notes
• Ask you to withdraw cash from your bank
• Give you a script to use at the bank
• Request bank note serial numbers
• Arrange a courier to collect your money

👉 This is 100% a scam

❌ Let’s be clear:
New Zealand Police will NEVER:
• Ask you to withdraw money
• Ask for your bank details, PIN, or passwords
• Send a courier to collect cash

✅ What to do if you get a call like this:
• Hang up immediately
• Call 105 and ask Police to verify the officer
• Talk to a trusted friend or family member
• Trust your gut — if it feels off, it is

👵👴 Please check in on older whānau, neighbours, and friends
These scams are often targeting our more vulnerable community members.

📊 Since 1 April 2026, there have already been 12 reported cases in Western Bay of Plenty.

🔗 Learn more about scams and how to protect yourself at
Netsafe

💬 Neighbourhood Support Rotorua Tip:
A real Police officer will never rush you, pressure you, or ask for money.
Take a moment, check it out, and protect yourself and your community.