Gander Service Management
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Gander Service Management offers real world experience in managing and leading IT Operations teams, and experienced and pragmatic IT Service Management implementation and reviews. We do not believe that improving your existing service requires huge projects designed to interfere with supporting your customers.
04/11/2021
T-70 until launch!
Today I will be working with a client in Australia to help a management team improve Accountability, Communication, Collaboration, Customer Focus and Problem Management.
isn't just for ITILⓇ4.
09/12/2020
Big thanks to Kathryn Howard & itSMF Australia for asking me to be the first key note speaker at their Unconvention - Follow the Sun virtual conference.
I had a great time speaking about how I believe you only need the 6 shared principles from , , , & to be able to work effectively and efficiently.
30/09/2020
We're 10 years old this month! I can't believe it.
It's been exciting, frustrating, challenging, beautiful and fulfilling. And YOU get the presents!
The first 10 companies to get in touch to book a Phoenix Project or MarsLander simulation (online or on site) get a whopping 40% discount on their first simulation. We can negotiate prices for additional simulations thereafter.
15/09/2020
My latest newsletter is now out.
https://mailchi.mp/ce8c3d7b0fb1/continual-improvement?e=6aece0d4b6
Click here to claim your Sponsored Listing.
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