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https://vocal.media/fyi/malaysia-s-action-and-the-future-of-asean

Malaysia's Action and the Future of ASEAN The Growing Influence of BRICS

A chatbot is... It's an agent in software that can have conversations with people using a chat interface. In a typical conversation, the chatbot will introduce itself, ask the user a question, and then offer to do something. By analyzing the user's response, the chatbot can deduce the question's intended meaning. It will then provide an answer that is significant, either by addressing the question directly or by asking for further information. Within the bounds of the chatbot's functionality, a good chatbot can maintain this kind of natural back-and-forth. The user feels understood and assisted by them. They establish a connection with the user without feigning humanity.

Do you understand it now?

Antonio Cangiano, a software developer and AI evangelist at IBM, discusses the growing popularity of chatbots, which are conversational AI applications. Gartner predicts that by next year, a quarter of all customer service operations will use chatbots to assist customers. This course aims to teach individuals and companies how to build chatbots without writing any code. The course covers introducing chatbots, intents, and entities; dialog design; best practices; deploying chatbots to websites; and advanced topics for improving the user experience. The course is hands-on, with graded quizzes and an exam at the end. The theoretical background is provided, and students work in labs to experience the process of creating chatbots. Cangiano hopes that this course will help him break into a career in AI.

Are you familiar with conversational AI?
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