Simple'Z

Name – Aye Chan Myint Myat
Join Date – 2023.06.07
Position and team – Senior Member(Web Team)

■Can you tell us about your career path and the responsibilities you've had in your 3 years with the company?

I work as a Senior Operator in the Web Team.This June will mark my third year of service with the company.

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■Could you describe your role and responsibilities as a Senior Operator?

I am responsible for managing Kaiyuu, Tokushuu, and sales banners, as well as maintaining spreadsheets. In addition, I mentor new team members and conduct final reviews of their work to ensure maximum accuracy.

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■Can you share some notable successes and how you've approached challenges in your career so far?

I began my journey here as a Junior Operator with no prior experience. I owe my professional growth to the dedicated guidance of my seniors and the various on-the-job training programs organized by the company. I am also grateful for the welcoming environment at Simple Z; the friendliness of my colleagues helped me settle in quickly and build strong relationships.

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■How have you adapted to changes in the industry and technology during your time with the company?

During my tenure of over two years, I have witnessed significant technological advancements within the company. Although I initially had concerns about keeping up with these changes, I successfully adapted and navigated them.

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■What are your beliefs when it comes to with a team, and do you have any leadership experiences to share?

I thrive in a team environment and work effectively with others. Although I am continuously developing my leadership skills, I remain readily available to provide support. Please do not hesitate to contact me if you have any questions or require assistance; I would be glad to help.

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■Are there any particularly memorable moments or highlights from your 3 years with the company?

Collaborating as a team, sharing meals, and traveling together—these experiences have created many cherished memories. Each moment has brought joy and has become an invaluable part of my journey with the company.

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Name – Aung Sat Naing
Join Date - 1.11.2019
Position and team - Senior Operator(BPO Team)

■Can you tell us about your career path and the responsibilities you've had in your 6 years with the company?

As a Senior Operator in the BPO Team, I have been working for Simple'Z for more than 6 years. In this role, I do a main part in our e-commerce operations, handling tasks like products registering, coding, preparing in using HTML/CSS, editing images using photoshop, sale banner uploads and preparing listings for platforms like Rakuten, Yahoo.

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■Could you describe your role and responsibilities as a Senior Operator?

As a senior operator, my focus is on ensuring that e-commerce runs smoothly. This includes registering new products, refining product images for optimal presentation, and preparing listings for platforms like Rakuten, Yahoo.

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■Can you share some notable successes and how you've approached challenges in your career so far?

One of my significant accomplishments was successfully accomplishing important tasks within tight deadlines.I took responsibility for arranging my tasks, prioritizing them, and ensuring they were finished on time.One of my main challenges was managing time and dealing with pressure, particularly when multiple responsibilities came up at once.To tackle this, I ensured that I was organized, broke tasks into smaller steps, and communicated clearly when needed for support or clarification. Through these experiences, I came to understand the significance of being adaptable, problem-solving, and maintaining a positive outlook when facing challenges.My professional growth and continued improvement have been aided by these skills.

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■How have you adapted to changes in the industry and technology during your time with the company?

During my time at the company, I have actively been adapting to changes in the industry and technology by constantly learning and being open to new ways of working.I keep my skills up-to-date through training, self-study, and hands-on experience with new tools and systems.
As soon as new technologies or processes are introduced, I take the initiative to grasp them quickly and use them effectively in my daily work.I make sure to stay flexible and work with my team to ensure smooth transitions.Despite ongoing changes, this proactive approach has enabled me to stay productive, improve efficiency, and contribute positively to the company's goals.

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■What are your beliefs when it comes to with a team, and do you have any leadership experiences to share?

My belief is that effective teamwork is based on clear communication, mutual respect, and trust.When working with a team, I value the importance of listening to different viewpoints and encouraging open collaboration to achieve shared objectives In my leadership role, I was responsible for coordinating tasks, supporting team members, and ensuring everyone was aligned with our objectives.Staying approachable, and motivating the team, particularly during challenging situations, was my primary focus.My experiences taught me that good leadership isn't just about giving direction, it's also about empowering others, solving problems together, and maintaining a positive team environment.
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■Are there any particularly memorable moments or highlights from your 6 years with the company?

Of course,during my 6 years with the company, there have been many memorable moments.One of my favorite moments was seeing my career progress over time, from learning the basics of my job to taking on more responsibilities.The time I had the opportunity to contribute to important projects, support my team, and help resolve challenges that had a positive impact on our work and results is something I value highly. The six years I've had here have been both meaningful and rewarding thanks to the work I've done with supportive colleagues, overcoming challenges together, and being part of the company's progress.

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Name - Ahnt Htoo Thaw
Join Date - 1.2.2022
Position and team - Senior Operator(BPO Team)

■Can you tell us about your career path and the responsibilities you've had in your 3 years with the company?

I joined the company in February 2022 as a member of the BPO team. Initially, my focus was on gaining a thorough understanding of the processes, handling client requests, and ensuring accuracy in operations. Over time, I was entrusted with greater responsibilities, including mentoring new team members, managing complex cases, and contributing to overall team efficiency. Through consistent performance and reliability, I earned a promotion to Senior Operator, a role in which I actively contribute to operational excellence while supporting the broader performance and success of the team.
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■Could you describe your role and responsibilities as a Senior Operator?

As a Senior Operator, I am responsible for overseeing day-to-day operations, ensuring service quality, and meeting client expectations. My role includes handling escalated cases, monitoring workflows, and providing support to colleagues in resolving challenges. I also deliver training and guidance to new team members, while continuously identifying opportunities to enhance team efficiency and accuracy. Additionally, I maintain effective communication with Japanese consultant teams, ensuring smooth collaboration and alignment with client requirements.
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■Can you share some notable successes and how you've approached challenges in your career so far?
One of my key achievements has been consistently maintaining a high level of accuracy while meeting strict deadlines, even in high-pressure situations. I have also exceeded performance expectations by achieving more than 100% of my KPI targets, which resulted in earning performance bonuses. When faced with challenges such as tight deadlines or sudden process changes, I approach them with composure, carefully analyze the situation, and collaborate with colleagues to identify effective solutions. This proactive mindset has enabled me to overcome obstacles while sustaining service quality and client satisfaction.
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■How have you adapted to changes in the industry and technology during your time with the company?
The BPO industry is continuously evolving with the introduction of new tools and technologies, and I make it a priority to remain adaptable and committed to learning. Over the past three years, I have gained proficiency in new software systems, adjusted seamlessly to updated workflows, and enhanced my digital skills to align with industry standards. My focus has been on quickly understanding changes, applying them effectively in daily operations, and supporting colleagues in adapting to new processes to ensure smooth transitions and sustained performance.
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■What are your beliefs when it comes to with a team, and do you have any leadership experiences to share?
I firmly believe that effective teamwork is built on open communication, mutual respect, and trust. I recognize that each individual brings unique strengths, and a strong team is one that nurtures and leverages these qualities to achieve shared goals. In my role as a Senior Operator, I have had the opportunity to mentor junior colleagues, provide guidance during challenges, and encourage their professional growth. These leadership experiences have reinforced the importance of leading by example, fostering collaboration, and supporting others to reach their full potential.
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■Are there any particularly memorable moments or highlights from your seven years with the company?
One particularly memorable milestone in my three years with the company was the opportunity to meet with our CEO and a manager from Japan. This experience was both enjoyable and inspiring, as it provided me with valuable insights into the company’s vision and leadership approach. It also served as strong motivation for me to continue growing in my role and contributing meaningfully to the organization’s success.
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We are hiring!
◎ Japan EC Operation Staff (JLPT N3 Passed) (M/F-1 Post)
・Working from home is also possible (conditions apply)
・Salary: Negotiate (Salary depends on experience and skills)
・Title: Japan EC Operation Staff
◎1st interview
- Physical interview (45 minutes): Office
- Japanese typing test (15 minutes)
- Related Skill Test (Photoshop Test/HTML Test)
◎2st interview (within in a week)
◎Business content
└ Assistant operation of online shop
└ EC product registration
└ Preparing for EC sale
└ Communication with Japanese
It will be a Japanese EC management business such as Rakuten and Yahoo.
Our main business is using a browser and Excel.
◎Person image that we want
└ Work experience: 1 or 2 years or more preferential treatment (new graduates are also possible)
└ Those who can manage tasks
└ Those who can use a personal computer. (PC Support from Office)
◎Skills required
・ Communication in fluent Japanese (required)
・Japanese typing (Must require)
・Japanese (N3 required)
・Basic PC skills (required)
・MS Office (Excel preferred)
・Photoshop (Intermediate & Advance) (Preferred)
・HTML / CSS (Basic/OJT) (Preferred)
all of IT skills will be On Job Training
Comment
It is a job of managing e-commerce in Japan.
You can improve your Japanese skills by having a message and telephone conversation with the head office (Japanese).
As a Japanese company, you can learn Japanese business etiquette.
Since you can entrust a lot of work, you can also acquire task management skills.
important point
* Interview + practical test will be conducted online, so it is a prerequisite to have a personal computer. If you do not have a computer, we will refuse the interview.
email address: [email protected], [email protected]