Customer Service Trainer
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A customer service Representative is a person who provides positive, friendly, timely and attentive service to all customers on a consistent basis either in person, on the phone or via email, before, during, and after they buy a product or service.
It is going above and beyond what a customer expected.
Did you know that trust matters in business?
Businesses and companies without trust struggle to retain customers, motivate employees and build reliable partnerships, while those that cultivate trust enjoy stronger relationships, better performance and resilience in times of uncertainty.
Here is a video showing why trust matters.
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Githunguri
Kiambu
