NetToHotel s.r.l.

👉🏻 A little reassurance can make a big booking difference, because peace of mind is part of the guest experience. 💆🏻‍♀️

🫴🏻 NetToHotel is pleased to introduce a new service for the Aven booking engine: Refund Protect by Protect Group – a part of Aven Hospitality ecosystem.

It gives your guests the option to add refund protection for eligible unexpected events, while your standard cancellation policy stays in place.

🧳 For your guests: more confidence before confirming, an optional layer of protection, a clearer process for valid refund requests

🛎️ For your hotel: no change to your cancellation policy, less operational pressure on your team, 15% average opt-in rate at checkout, zero operational cost for your hotel

The best booking experience starts with confidence:
Contact us to learn how Refund Protect can support your hotel’s direct booking experience!

👉🏻 In-person conversations remain an essential part of how we build and strengthen business relationships 🌱

Last week, Maria Rosaria Simonetti from our sales team visited Eolian Milazzo Hotel and Hotel Il Principe, on the northern coast of Sicily, for a dedicated meeting with General Manager Antonino Marco Falletta and Front Office Manager Alessio Vacirca.

A meaningful moment of dialogue, trust, and continuity with partners we are proud to support over time.

Long-term partnerships create the foundation for long-term growth 🤝

Hotel Residence Miramonti has worked alongside NetToHotel since 2009, relying on our GDS distribution support and continuing to evolve its distribution strategy over time.

At the end of 2023, the property activated the XML connection to the Channel Manager, improving synchronization, operational continuity, and day-to-day distribution management.
In 2024, the hotel recorded a +266% revenue increase, alongside greater efficiency and reduced manual workload 📈

A concrete example of how collaboration, continuity, and the right technological integration can support hotel performance over time.

💡 Discover how integrated distribution can help simplify operations and support your hotel’s growth → https://www.nettohotel.com/contatti