Spark Reply

Our journey into exploring how Agentic Experiences can transform Financial Services has taken shape through a series of internal and external events over the past weeks. We’ve brought outside the company the learnings, insights, and perspectives gained from our ongoing client projects and cross-unit collaborations.

Every initiative is an opportunity to learn, grow, and share what we discover beyond our walls.



A little throwback to “Designing Intelligent Experiences” — the course that wrapped up this past May.

The spotlight was on Cognitive Experiences enabled by GenAI. From smart restaurants and responsive airline assistants to hyper-personalized travel guides, students explored how intelligent systems can transform the way we interact with services.
Students were challenged to rethink user experiences across multiple industries and envision new futures where AI augments both customer and employee journeys. 

Let’s flip through some photos while waiting for the next edition. 🚀

Together, we learn, act, and professionally grow. We are certain that by creating an environment we enjoy working in, our client work will be better 💥
How? For example, we have offsite events, to get to know each other in a fun and relaxed way.

The Spark team is distributed in two locations, Milan and Munich, but we act as a single studio. We share the same projects, processes, and company culture in all the places where we live and work ✨

Happy Monday! Let’s start the week with a pic of Lorenzo and DZ sharing a laugh while working ✏️