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Private bank fined Rs 5 lakh by consumer panel for disbursing online loan without signature
Synopsis
A private bank in Uttar Pradesh has been fined Rs 5.2 lakh by the State Consumer Disputes Redressal Commission for disbursing a personal loan of Rs 7 lakh to a victim of online fraud. The customer had complained, but the bank continued to debit installments from her account. The bank was also required to pay a further Rs 25,000 for harassing the woman.
he Uttar Pradesh State Consumer Disputes Redressal Commission has imposed a hefty fine of Rs 5.2 lakh on a private bank for disbursing a personal loan of Rs 7 lakh to a customer who fell victim to an online fraud. Despite the customer's complaint, the bank continued to debit installments from her account, leading to further penalties.

Read more at:
https://economictimes.indiatimes.com/news/india/private-bank-fined-rs-5-lakh-by-consumer-panel-for-disbursing-online-loan-without-signature/articleshow/102168034.cms
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Thane: Consumer Commissioner Directs Bank To Waive ₹2 Lakh Fraudulent Credit Card Transaction.
The commissioner found that the bank did not investigate the fraudulent transaction and harassed the customer for payments.
The Thane Additional District Consumer Dispute Redressal Commissioner has directed RBL bank to waive the overdue credit card amount ₹2,05,955 along with interest as the transaction was fraudulent and the bank failed to provide safety and security to the customer or holder of the credit card.
The commission also directed to pay a compensation of ₹10,000 for the consumer’s mental anguish and an additional ₹10,000, for the cost of the litigation.
Advocate Vivek Sharma represented a credit card holder, a senior citizen Subrata Saha, a resident of Belapur in Navi Mumbai. On November 24, 2021, the complainant discovered unauthorized transactions under the name of Payu Pay Gurgaon.
Read more at:
https://www.freepressjournal.in/mumbai/thane-consumer-commissioner-directs-bank-to-waive-2-lakh-fraudulent-credit-card-transaction
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