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After spending years in working as technologists and seeing people who have come to our team for guidance, we feel there is a big gap between what institutes focus on teaching and what the companies look for in a prospective candidate. Experience of our team as technologist, domain experts and trainer taught us many things which are hard to find in any books or in somebody who has only strong theo
17/06/2026
🚀 Generative AI in ITSM Workshop
AI is transforming the way IT services are delivered, managed, and optimized. Are you ready to leverage Generative AI to enhance service operations, automate routine tasks, and improve user experiences?
Join us for a practical, hands-on workshop where you'll learn how AI can streamline incident management, accelerate root cause analysis, improve knowledge management, and drive greater efficiency across ITSM processes.
🎯 What You'll Gain:
✅ AI Classifies Tickets Instantly
✅ Root Cause Analysis in 15 Minutes
✅ AI Maturity Model for ITSM
✅ Self-Updating Knowledge Base
✅ Before-AI vs With-AI ITSM
✅ Agentic Service Desk Preview
📅 19th June 2026
⏰ 09:30 PM to 11:30 PM IST
💻 Live Online
🎓 Certificate Included
💰 Special Workshop Fee: ₹199 Only
🔗 Register Now: https://www.novelvista.com/generative-ai-in-itsm-workshop
🚀 𝟮 𝗗𝗮𝘆𝘀 𝘁𝗼 𝗚𝗼! | 𝗣𝗿𝗼𝗺𝗽𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 & 𝗖𝗹𝗮𝘂𝗱𝗲 𝗔𝗜 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽
AI is only as effective as the prompts behind it.
In just 2 hours, learn how to write better prompts, use Claude AI confidently, and build AI workflows that boost productivity.
🎯 𝗬𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:
✅ Prompt Engineering Fundamentals
✅ Claude AI Setup & Best Practices
✅ Practical Prompt Frameworks
✅ AI Productivity Workflows
✅ Ready-to-Use Templates
📅 18th June 2026 (Thursday)
⏰ 7:30 PM – 9:30 PM IST
💻 Live Online
💰 Register Now: ₹199 Only
⚠️ 𝗢𝗻𝗹𝘆 𝟮 𝗱𝗮𝘆𝘀 𝗹𝗲𝗳𝘁. 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝘀𝗲𝗮𝘁𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲.
🔗 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗡𝗼𝘄: https://www.novelvista.com/prompt-engineering-and-claude-ai-training-workshop
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Contact the school
Telephone
Website
Address
Office No. 1, Revati Arcade 2, Opp Kapil Malhar Society, Baner Road
Pune
411007
Opening Hours
| Monday | 10am - 7pm |
| Tuesday | 10am - 7pm |
| Wednesday | 10am - 7pm |
| Thursday | 10am - 7pm |
| Friday | 10am - 7pm |
| Saturday | 10am - 7pm |
