ICS BPO

We are hiring for BPO executive in our company Idyah Connect Services Pvt Ltd

Location- ARV PARK Office no. 404&405 H-28 Noida sector 63

Job Description:

U.S Process

5 Days Working (Mon to Fri)

Night Shift

Responsibilities

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted.
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Experience;

1 year exp.in similar industry

Fresher can also apply.

Skills:

Excellent communication skills (written and verbal).
Ability to communicate correctly and clearly with all customers.
Work successfully in a team environment as well as independently.
Ability to concentrate follow customers issues without distraction to resolution.

Education:

12th Pass or Any Graduate/Under Graduate.

Job Type: Full-time

Salary: ₹15,000.00 to ₹25,000.00 /month

If you have any further queries or would require any other details,please feel free to get in touch.

call us +918743980089

Thank you

Regards
HR
IDYAH CONNECT SERVICES