In 2012, we stepped into the 25th year of delivering high quality design services to our customers. From a startup team of just 3 executives, CADD Centre has grown into a large and fast growing company. Our 3228 customers, located in 575 districts across 56 industries make us feel proud. Every product you use in your daily life- be it Automobiles, Apartments or Aeronautics…there is a CADD Centre e
lement in each one of them. In our own little way, we have been fortunate enough to make a small but significant contribution to the Indian Growth story. With a network of 600 Touch points - customer care locations, sales offices and training centres - CADD Centre is one of the largest Design Services Company in the world. Through the years, our growth has been built on two basic premises - Customer intimacy and Service Excellence. We have continuously invested in building a strong service culture and a customer centric attitude - India’s largest construction company with 31 machines and the largest copy shop with 23 machines - CADD Centre Customers for over 20 years - are just two fine examples of CADD Centre’s long term relationships.- that’s our vision for dear customers like you. Our Customers come to us for Competence, they stay with us for our Service Excellence. With CADD Centre, you always invest in a relationship for the long term, not just buy a product. As we prepare for the next 25 years, we have radically enhanced our service offerings. So what can you expect from CADD Centre?
* A guaranteed outcome.
* A partner of high reliability - this protects your investment for years to come.
* Your customer is a CADD Centre customer too - together, We will focus on delivering world class services to meet their design needs. A slew of change initiatives are already implemented. In January, we upgraded our CRM systems that has already enhanced delight. A new R&D, with in-house Technology Research is now on stream with state of the art infrastructure to constantly innovate our service capability. We will soon migrate our processes to a unique system powered by SAP - again, the benefits will be enhanced service levels for our dear customers. A fresh crop of young talent in various key functions like Sales, R & D and Customer Care is already going through specialised training.
26/03/2014
