BPO / BPM

FOCUSED RESOURCES

Have plans been developed and implemented to achieve strategic goals?

Overall direction is established through charting a course into the future. Organizational alignment occurs when the strategy is cascaded throughout the organization for development of plans and actions that support achievement of the strategic intent.

Have departments, teams and individuals clarify how their unique contributions support the achievement of organizational success.

With the implementation of clearly defined plans at the department, team and individual level, everyone is in the boat rowing the same direction. And, they have a line-of-sight to understand how what they do contributes to organizational success.

"The best leaders are clear. They continually light the way, and in the process, let each person know that what they do makes a difference." Robert Greenleaf

It's a known fact that success is driven by employees, however, haven't seen many organizations practising transparency, time has changed, people have changed....what drove us few years ago, isn't applicable any more, what to do ?

Converge Employee's Goals With the Overall Organization (transparency plays a critical role here)
How do you prime employees to meet goals with a level of enthusiasm and motivation that produces results and contributes to organization mission?

Let me share vision of one of the industry leader (mentor to me and to a lot of individuals, who reluctantly agree) - Vision was to partner with employees, sorry sir...idea was too new for people to digest!!

1) Give a clear understanding of the mission

2) Boost employees confidence (being noticed for good job done, plays vital role)

3) Goals should be measurable (be it client or internal), realistic (lot of organizations have failed, where there was vision, however, when it comes to being realistic...it lacked logic)

4) Monitor the progress (Oh !! i received $ 10 k as profits this month....sorry dude that will not make the cut tomorrow), half baked plans deliver half baked results

Above statements are driven from team that showed convergence, though contribution is not substantial but team understood the logic and will always be recognized for their efforts and thought process.