Job Openings

*Hello Guys,

We are looking for Customer Support Executives.

Job Summary*

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer queries.
- Communicating with customers through Email and chat.
- Providing accurate, valid and complete information by using the right methods/tools.
- Handling customer complaints provide appropriate solutions and alternatives within the time limits; following up to ensure resolution.
- Achieving Daily Target without compromising the quality.
- Taking ownership of the customer issues and resolving at priority.
- Acknowledging and resolving customer complaints within 24 hours.
- Knowing our products inside and out so that you can answer questions.
- Maintaining required documents, reports and trackers.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support