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22/06/2023
Report - Bank of Tomorrow 2023: Benchmark of leading banks in APAC
To achieve meaningful growth, banks must transcend the focus on shareholder value and prioritize all stakeholders equally. The Bank of Tomorrow 2023 presents a strategic perspective that reveals how banks can excel by embracing a purpose-driven approach.
The financial industry is being reshaped by factors such as innovation, digital finance, volatile markets, new technologies, and increasing cyber threats. In this evolving landscape, customer experience has emerged as a vital competitive differentiator, where personalized services and trust play crucial roles.
In collaboration with Kyndryl, twimbit releases this insightful report, featuring input from 43 prominent banks in the Asia Pacific region. It highlights growth and innovation opportunities in customer experience, employee experience, supplier satisfaction, and ESG impact.
Explore how APAC banks are gaining an edge in the market through purposeful growth strategies and delve into topics like invisible banking, carbon neutrality, sustainability, and employee well-being in the report: https://twimbit.com/insights/bank-of-tomorrow-2023?utm_source=BankofTomorrow2023
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