The Site is operated by Open Jaw Technologies Ltd (we, us and our). For the purposes of the EU Data Protection Act, we are the data controller. We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. B
y using the Site, you consent to the collection and use of information in accordance with this privacy policy. We reserve the right to change this privacy policy from time to time by changing it on the Site (effective immediately on publication). This privacy policy was last updated on 10 May 2017.
1. Information we may collect from you
We may collect and process the following information about you:
• 1.1 When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, Company or other details to help you with your experience.
• 1.2 communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content;
• 1.3 information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them;
• 1.4 details of your visits to the Site, the resources you access and any data you download. You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may decline to provide you with certain services.
2. Uses made of your information
We will use the information you provide to:
• 2.1 enable us to provide you with the services and information offered through the Site and which you request;
• 2.2 audit the downloading of data from the Site;
• 2.3 improve the layout and/or content of the pages of the Site and customise them for users;
• 2.4 send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes;
You can tell us not to contact you with information regarding our products and services, either at the point such information is collected on the Site (by checking or un-checking (as directed) the relevant box) or by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the contact details at the end of this privacy policy.
3. Non-personal information
When you visit the Site, we may automatically collect non-personal information about you, such as the type of internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use. The Site uses cookies to store certain information. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Although they do identify a user's computer, cookies do not personally identify users. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the internet.
4. We use permanent cookies to:
• 4.1 recognise you when you return to the Site; and
• 4.2 store your preferences. We use session cookies to:
• 4.3 allow you to navigate the Site more quickly and easily;
• 4.4 control how often users see similar online advertisements;
• 4.5 estimate our audience size and patterns; and
• 4.6 improve and update the Site. Session cookies are pieces of information that are stored in your computer's cached memory and are available only during an active session or, in other words, whilst you are visiting the Site. Session cookies, unlike permanent cookies, do not permanently store information and are not transferred to your computer's hard drive. Unlike permanent cookies, which are stored on your computer's hard drive for a set length of time, session cookies do not remain in your computer's cached memory after you leave the Site. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of the Site if you do so.
5. Information sharing
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Third-party links
We do not include or offer third-party products or services on our website.
6. Public forums
The Site may, from time to time, make message boards, news groups, chat rooms and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.
7. External links
The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
8. Security
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information particularly if you use a shared computer or a computer in a public place.
9. Storage of your information
Information that you submit via the Site is sent to and stored on secure servers located in Ireland. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above, which may be situated outside the European Economic Area and may be processed by staff operating outside the European Economic Area. By submitting information via the Site, you agree to this storing, processing and/or transfer.
10. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below. openjawtech.com [email protected]
Facebook House Rules
Welcome to the Open Jaw Airways page which is managed by our Marketing team. They'll try to respond from 10am-5pm (GMT), Monday to Friday. We'd like you to enjoy your time here with us, so we've put the following guidelines together. We're unable to answer specific customer service queries here. If you'd like to contact us regarding a complaint, missing baggage or feedback on our services, please email [email protected]. Please treat people with respect and consideration;
If someone/an organisation hasn't given you their express permission to use their name, photos and audio/video content, please don't;
Make sure that what you post is also factually correct, legal, isn't defamatory; threatening, abusive, discriminatory, offensive or invades a person's privacy or infringes copyright or other intellectual property rights;
Do not use swearwords or inappropriate language which may offend, this includes swearwords with asterisks or other symbols replacing some letters;
You may not post any advertising, spam, selling and links to external sites. This includes posts used to direct traffic to other sites, blogs, or pages;
Please do not post any personal information including booking reference, customer relations reference number or membership numbers;
You should only post the same message once;
At this moment we are monitoring posts written in English. Any comment that isn't posted in English or is written in code will be deleted;
If you are an employee of Open Jaw Technologies or a subsidiary, please read the Social Media Guidelines that you'll find on the company's intranet;
Lastly:
All material posted on the page must comply with Facebook's Terms of Service. We reserve the right to remove comments. Please note that offenders may be reported and blocked from participating on the page. Open Jaw Technologies is not responsible or liable for any content posted or uploaded to this site or any content on third party sites.
