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The new user portal and floating webphone simplify voice and video call management as well as chat. Favorites and groups may be pinned to the side panel. Voice mail welcome message and automated attendant messages are easily updated using voice or text. See your AI-powered call transcripts and summaries and sentiment analysis.
AI-powered call summary and sentiment analysis contribute to training, automation and agent effectiveness in a contact centre environment, in particular.
This video overviews the call transcription, summary and sentiment analysis on Amiba Cloud. The video also covers AI Copilot integration and AI-assist for the messaging agent, as well as a fully automated AI-powered out-of-hours messaging agent..
08/12/2021
Dubline in top 100 for Innovation race: report by Algemeen Dagblad, the leading Dutch newspaper:
Handig! Eén mobieltje, maar wel twee telefoonnummers
Dubline in de race voor Innovatie Top 100
Met twee nummers bellen vanaf één toestel, dus nooit meer met
een werk- én privétoestel op pad. Wat het Alphense Dubline
bedacht, is niet zomaar wat. Het bedrijf dingt naar een plek in de
KVK Innovatie Top 100.
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