Caffeine

more successful however they define it. Everything we do is founded on the principle that the more we focus on our clients’ success, the more successful we will be. Therefore the only measures of success we use is by how much we improve our clients’ business profits and by the degree they achieve their personal definition of success. Helping our clients increase the profitability of their businesses and grow them into more valuable enterprises obsesses us. By applying our strategic success process our clients become more successful, wealthier and increasingly live the life they want. Our Clients

Our partnership with clients works only because they and we are serious about success. Our clients are at all stages of development from those thinking of starting a business, those starting up, those already operating a successful business, those growing their business and those planning to exit their business. They run micro and small family businesses in all industries from manufacturing, processing warehousing, distribution, transport, retailing, medical services, financial services & professional services. Our clients operate as sole traders, partnerships and limited companies in businesses that include hotels, pubs, restaurants, pharmacies, medical practices, doctors surgeries, hairdressers, ....... employing from one to seventy employees and from an organisation of one to the smaller high growth entrepreneurial businesses or private equity backed companies, giving us a unique perspective on the market. Client’s Biggest Problem

Our clients say their greatest need is to find the time to talk in confidence with competent and trusted peers who will listen with understanding, provide a sounding board and help them formulate and implement proven successful business management strategies tailored to their specific environment and unique circumstances. That need is understandable when you consider the amount and complexity of business management challenges are increasing along with accelerating change everywhere. Think about it, layers of multi skilled management team(s) surround owners of larger businesses competing with you. They have access to the best professional business advisors and most experienced management consultants. Moreover they have a trusted board of directors who between them will have hundreds of years of business practice and will have seen it all before. These resources are an invaluable source of wisdom owners of larger businesses can turn to at any point throughout their working lives in the knowledge that no matter what problem or situation they are facing these professional teams will understand it and resolve it. But what about the micro and small family business owners, who can they turn to to get this level and quality of support and guidance? The Solution

Caffeine was conceived to address this imbalance and level the competitive playing field by being a business management resource dedicated exclusively to the owners of micro and small family enterprises. Client’s testimonials confirm this is a major reason why they partner with us year after year. They understand that we too are successful business owners who can empathise with their experiences in leading and managing the unique challenges and opportunities faced by micro and small family businesses as well as the risks, threats and dangers capable of undermining them. They see that we have acquired specialised business management education, experience and expertise in the small family enterprise niche. They appreciate that our subject matter expertise in this domain is both broad and deep. Caffeine operates using the same business management philosophy, strategies, principles concepts and tools we advise to clients and teach in our client education, training, coach & mentoring programmes. But more than that, clients tell us the main reason they continue to work with us and are happy to refer others to us is because they continue to experience the difference we make to their professional and business lives by being committed to their success.